Customer Service Jobs In Nigeria

H

Associate, Enquiry Administration in Consulting/Professional Services

Responsibilities: Prospective student enquiries.Identify and respond to enquiries within 3 working hours of receipt. Enquiries from prospective learners are received by email, the website, telephonically or from walk-in students. Log all enquiries on HubSpot within 3 working hours of receipt, ensuring a clear audit trail has been compiled and the s
Lagos Mainland    27-03-2024
On Request
T

Customer Support Representative

Responsibilities: Provide timely and accurate responses to user inquiries via email, chat, and phone.Troubleshoot technical issues related to the app and escalate complex issues to the appropriate teams.Assist users with account setup, transaction inquiries, and other app-related queries.Educate users on product features, functionality, and best pr
Kaduna North    27-03-2024
On Request
L

Customer Service Representatives

Responsibilities: Customer Satisfaction: Maintaining high levels of customer satisfaction through prompt and effective resolution of inquiries, complaints, and issues.First Contact Resolution: Striving to resolve customer inquiries and concerns during the first point of contact, minimizing escalations and follow-up interactions.Response Time: Respo
Lagos Mainland    27-03-2024
On Request
W

Client Liaison Officer

Responsibilities: ● Perform a vital part of the client care process by ensuring DNA test samples are properly collected and routed for testing. ● Properly record test requests, test orders ● Help patients on the phone or face-to-face Requirements: ● First degree (preferably in biological sciences) ● You have 2+ years of experience in th
Lagos Mainland    22-03-2024
On Request
W

Customer Service Representative

Responsibilities: Respond promptly and professionally to customer inquiries.Ensure that dresses are promptly madePerform routine quality checksResolve customer issues and complaints effectively while adhering to company policies.Assist customers with order management, including dress fittings, quality checks, placement, tracking, and modifications.
Lagos Mainland    21-03-2024
On Request
C

Customer Service Personnel

Responsibilities: Respond promptly to customer inquiries via phone, email, and in-person.Handle and resolve customer complaints in a professional and empathetic manner.Maintain a positive, empathetic, and professional attitude toward customers at all times.Ensure customer satisfaction and provide accurate, valid, and complete information to custome
Port Harcourt    20-03-2024
On Request
B

Travel Consultant

Responsibilities: Providing clients with travel information and adviceSelling travel insurance and other travel-related products and services.Marketing and promoting the travel company's services to potential clients.Stay up-to-date on the latest travel trends and developments.Requirements:Excellent knowledge of Amadeus, Sabre & Galileo GDSMust
Lagos Mainland    20-03-2024
On Request
W

Head of Customer Service and Sales

Responsibilities Providing and enhancing overall customer experience to clients and walk in customers for the purpose of revenue generation.Achieve revenue growth and hit sales targets by successfully converting all unconfirmed orders to sales.Drive and implement a strategic business plan that expands company’s customer base and ensure its strong
Lagos Mainland    20-03-2024
On Request
W

Customer Service Representative

Responsibilities: To identify customer needs and expectationsTo deliver service requestsEnsuring the customer receives an effective service by being efficientKnowledgeable and consistent in delivery, with the objective of achieving first contact resolution. Requirements: Minimum academic qualification of SSCEGood communication skills
Lagos Mainland    19-03-2024
On Request
T

Call Center Agent

Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company’s new products, services, and policies.Guide callers through troubleshooting, navig
Lagos Mainland    19-03-2024
On Request
M

Collections and Customer Response Team Leader

Responsibilities: Team Leadership and Management: Lead, mentor, and manage a team of collections and customer response professionals, providing guidance, direction, and support to ensure individual and team success.Performance Monitoring and Evaluation: Monitor team performance metrics, including collection rates, call volume, response times, and c
Lagos Mainland    19-03-2024
On Request
M

Telephone Response Agent

Responsibilities: Handle Incoming Calls: Answer incoming calls from clients, monitoring stations, and emergency services in a professional and courteous manner.Assess and Prioritize Calls: Quickly assess the nature of each call to determine the level of urgency and take appropriate action based on established protocols and procedures.Dispatch Secur
Lagos Mainland    19-03-2024
On Request
G

Guest Service Agent

Responsibilities: Your job includes attending to customer inquiries at the reception, taking lodging requests and checking guests in,Working the bar and garden lounge, cleaning the rooms when on your shift rotation, and keeping your work area spotless during your shift Requirements: Minimum academic qualification of ONDBecause we are a small hotel,
Abeokuta North    18-03-2024
On Request
B

Cashier/Customer Executive

Responsibilities: Receiving payments and issuing receiptsKeeping track of all cash and credit transactionsPerform related responsibilities as required or assignedProvide the very best in customer service by greeting customers upon entrance into store and thanking them upon exiting the storeClean, stock and straighten all merchandise in the front en
Lagos Mainland    18-03-2024
On Request
O

Customer Support Representative

Responsibilities: Respond to any online customer inquiries.Follow up the new orders with customers via online chat, email, and phone calls. Requirements: HND or BSc degree in Business Administration or a relevant fieldProven working experience as a Customer Service Manager or providing customer service supportExcellent spoken and written English i
Lagos Mainland    15-03-2024
On Request
I

Customer Care Representative

Responsibilities: Lead generationIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling
Abuja    15-03-2024
On Request
S

Client Relations/Gallery Officer

Responsibilities: Sell frames, lenses and accessories to customers.Possess deep product knowledge of frames, lenses and accessoriesAssist patients in the selection of eyewear appropriate to their payment ability.Discuss customer's needs, occupation and interest to determine best frames to suit lifestyle.Verify prescription glasses and notify patien
Warri South    15-03-2024
On Request
T

Customer Service Officer

Responsibilities: Receive and Welcome patientsRegistration of existing and new patients on the EMR platformConfirm the patient’s health insurance eligibilitySend request for approvals to health insuranceBill patients according to agreed tariff (HMO, Retainers and Private)Resolve patient insurance claims or questions related to medical care and be
Lagos Mainland    15-03-2024
On Request
H

Customer Service Executive

Responsibilities: Manage large amounts of incoming calls.Generate sales leads.Identify and assess customers’ needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/cust
Lagos Mainland    14-03-2024
On Request
T

Customer Service Representative

Responsibilities: Manage all incoming calls and customer service inquiriesOpen and maintain customer accounts by recording account informationGenerating sales leads that develop into new customersPresent, promote and sell products/services using solid arguments to existing and prospective customersCoordinate sales effort with team membersMeet perso
Lagos Mainland    13-03-2024
On Request