Customer Service Jobs In Nigeria

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Customer Service Representative

Responsibilities: Respond promptly and professionally to customer inquiries via various channels, including phone, email, and live chat.Investigate and resolve customer issues or complaints with a focus on providing effective solutions.Stay updated on study abroad trends, destinations, and services to provide accurate and up-to-date information to
Abuja    21-02-2024
On Request
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Ticketing Officer

Responsibilities: Process and issue tickets for air travel in accordance with company policies and industry regulations.Collaborate with customers to provide accurate travel information, including available options, pricing, and itineraries.Maintain up-to-date knowledge of airline schedules, fares, and promotional offerings to assist customers in m
Lagos Mainland    21-02-2024
On Request
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Customer Service Representative

Responsibilities: ● Handle customer complaints, and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution ● Manage large amounts of incoming calls ● Generate sales leads ● Identify and assess customers’ needs to achieve satisfaction ● Build sustainable relationships and trust with customer
Abuja    19-02-2024
On Request
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Food and Beverage Supervisor

Responsibilities: Plan, supervise and control various operations, working closely andsupporting the food and beverage manager.Anticipate guests’ needs, respond promptly, acknowledge all guests, and resolve complaints, ensuring guest satisfaction.Constant effective communication with managers and supervisors regarding any guest or staff issues.Enc
Lagos Mainland    19-02-2024
On Request
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Customer Service Officer

Responsibilities: Answering telephone calls and handling inquiriesCustomer service and telemarketingUploading of products and services on prescribed social media pagesMaintaining of social media pages, reply to comments to encourage customers to make a buying decision.Ensuring through approved means the enrollment of studentsDirecting prospective s
Abuja    16-02-2024
On Request
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Customer Success Manager

Responsiblities: Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. Requirements: Minimum of OND/HND/ BSc degreeCommunications or marketing degree.H
Osogbo    16-02-2024
On Request
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Network Operation Center Engineer

Responsibilities: Network Monitoring and MaintenanceTicket Management and TroubleshootingTicket Management and TroubleshootingDocumentation and ReportingCollaboration and Teamwork Requirements: Knowledge of ISP technologies, internet protocols, traffic engineering, and data center operations, as well as industry standards and best practices. Expe
Lagos Mainland    09-02-2024
On Request
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Customer Service Representative

Responsibilities Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/custo
Lagos Mainland    05-02-2024
On Request
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Customer Service Representative

Responsibilities: Answer customer service calls/chats/emails in a timely, efficient, and knowledgeable manner.Responsible for Suggested methods to improve area operations, efficiency, and service to both internal and external customers.Understand Customer Care and is capable of acquiring feedback from the Customer’s Needs.Assists the manager with
Lagos Mainland    05-02-2024
On Request
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Restaurant Customer Service Officer

Responsibilities: Direct requests and unresolved issues to the designated resource and ensure requests are fulfilled.Attract potential customers by answering product and service questions, suggesting information about other products and services.Record details of customer interactions and give reports to the Restaurant Manager Daily.Devise and impl
Lagos Mainland    31-01-2024
On Request
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Customer Care Representative(Graduate Trainee)

Responsibilities: Be the first point of contact for customers using their PayGo services, addressing inquiries, and troubleshooting issues.Assist agents in using our sales app, explaining features, and guiding them through the sales process.Proactively reach out to customers to gather feedback, identify areas for improvement, resolve issues that ma
Lagos Mainland    30-01-2024
On Request
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Baggage Handler

Responsibilities: Responsible for safely and quickly loading, unloading or transporting airline passengers luggageStoring Cargo in warehouseClean Aircraft Requirements: This position is open preferably to a male candidateCandidates should fall within the age bracket of 22-28 yearsOND/NCE holders OnlyCandidate must be of strong physical build and
Lagos Mainland    30-01-2024
On Request
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Customer Service Representative

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Provide fast and friendly customer support to customers daily. Confirm payments made by customers and cue in into the computer platform Collect payments from customers and issues receipts Maintain speed and accuracy of billings and clie
Abuja    30-01-2024
On Request
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Customer Care Representative

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, a
Lagos Mainland    23-01-2024
On Request
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Backend Operator

Responsibilities: Trade Verification: Review and verify trade transactions to ensure they meet predetermined criteria and comply with regulatory guidelines.Identify discrepancies or irregularities in trade documentation and take appropriate actions to rectify issues. Approval Process: Accurately approve or reject trades based on established guide
Ibadan North Agodi Gate    22-01-2024
On Request
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Customer Care Representative

Responsibilities: Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/customer
Lagos Mainland    04-01-2024
On Request
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Cashier

Responsibilities: Prepare and present sales reports Inventory and stock management Track all orders and ensure payment is made Manage transactions with customers (issue and valid tickets) Issue receipts, change or tickets Redeem vouchers Resolve customer complaints, guide them and provide relevant information Maintain clean and tidy checkout areas.
Lagos Mainland    03-01-2024
On Request
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Client Relationship Officer at TeamAce Limited

Job SummaryThe Client Relationship Officer is responsible for building and maintaining positive relationships with clients, understanding their needs, and ensuring overall client satisfaction.This role involves effective communication, problem-solving, and a customer-centric approach to enhance the client experience.The Client Relationship Officer
Abuja    04-12-2023
On Request
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CRO - Maximum Demand at Ibadan Electricity Distribution Company (IBEDC) Plc

Job DescriptionThis job role manages the company’s corporate account, optimizes customer satisfaction in order to reduce losses and maximize revenue within the Business Hub.Job RequirementsA Bachelor's Degree in any field.A postgraduate professional certificate in relevant field. (Added advantage).Membership of relevant professional bodies.At lea
Oyo West Ojongbodu    30-11-2023
On Request
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Customer Service Representative at Rexxonis.com

JobOverviewWe are seeking a motivated and customer-focused individual to join our E-commerce team as a Customer Service Representative. As the first point of contact for our online customers, you will play a crucial role in delivering exceptional service and ensuring a positive shopping experience. If you are passionate about helping customers and
Lagos Mainland    30-11-2023
On Request