Customer Service Jobs In Nigeria

Job DescriptionWe are seeking a highly motivated, purpose-driven and personable client relationship manager to join our team. The client relationship manager is responsible for building and maintaining strong relationships with clients, ensuring satisfaction with transportation solution, and promoting client retention.What do you need to be conside

Job DescriptionWe are looking to hire a highly motivated, purpose-driven and personableindividual to join their team as a Client Relationship Specialist. As a Client Relationship Specialist, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with the company’s transportation solutio

Job DescriptionAs the Customer Success Associate (Hausa speaking ), you will be the first contact our agents and users make with Kudi. You will be responsible for ensuring that our agents/users (especially from/in Northern Nigeria) have a seamless support experience over the phone, live chat and emails. This includes handling incoming issues and wo

Job Overview:Engage current and potential customers to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.Responsibilities:Staying informed on social media trends, innovations, and changes.Act as the first point of contact to customers.Resolve customer issues within the

The RoleEden mission is to 10x the quality of life. Our measure for doing this is ensuring that every individual who experiences Eden has a 10x experience.We believe that our Customer Success Team plays the most pivotal role in ensuring we achieve our mission.The Customer Success Team manages each customer through their life cycle with a blend of b

ResponsibilitiesCustomer Service ResponsibilitiesManage incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer s

Job ObjectiveThe Customer Service Sales Agent is responsible for proactively reaching out to customers, assisting them in making new bookings, and converting pending bookings into confirmed reservations.This role involves making and receiving calls, managing new bookings, and providing excellent customer service to finalize the booking process.Job

Job Purpose/MissionThe Customer Experience Unit is looking for a bright, highly motivated and disciplined Service Center Representative with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team. EEA Nigeria prides itself on always putting the customer first; the Service Center Representative will be at the fore

Customer Service Responsibilities include:Manage large amounts of incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/

About the jobAdminister the collection and entry process of 400+ monthly orders from clients via daily calls.ResponsibilitiesEnsure all requirements of client's trips entered into the order entry systems are accurate i.e client, location, time of order, rates etcWork closely with existing and new businesses to ensure customer satisfaction.Source, F

About the roleGoRides is looking for a professional with excellent communication and an entrepreneurial attitude to be the Customer Success Executive, [Abuja].The Customer Success Executive will be responsible for multi-hatting across driver contact and resolution, payment management, monitoring driving behaviour, and customer satisfaction.The idea

ResponsibilitiesResponsible for the feedback operation, dealing with user feedback on a daily basis.Responsible for monitoring user feedback, spot any abnormal feedback amount changes in time.Able to identify bugs and advice, and can forward to corresponding team to follow up the feedback.Responsible for the establishment and operation of user grou

Responsibilities:Uphold and promote the client's philosophy of Customer at the center of our universe.Ensure proper and efficient customer service experience for clients, customers and guests.Create and implement a plan to influence great customer experience for all stakeholders (Internal and External).Requirements:Candidates with a background in a

Eligibility Criteria ApplicationYou are a mom who meets the underlisted criteria:A bachelor’s degree or HND with a minimum of 2:2 or upper creditA professional certificate and evidence of professional development coursesA minimum of 1 year of professional experience before your career breakWe value diversity in our workplace and encourage qualifi

Job PurposeThe Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the vari

Job DescriptionThe individual will be responsible for:maintaining relationships with existing company clientsUpdating the produce list on a weekly basisSending the updated list to clients via email and WhatsAppProcessing orders for deliveryFollowing up with clients if orders are not being received as expectedCoordinating with the crop management an

Job SummaryThe Customer Service Manager is responsible for ensuring a high-performing operation by leading, engaging, coaching, motivating and developing front-line team members. The customer service Manager will supervise the on-time performance of all of United Nigeria’s domestic, regional and international, transit passenger, baggage, cargo an

Main ResponsibilitiesManage a portfolio of clients:Build a portfolio of clients by:Proposing the service to existing Advans clientsProspecting potential clients at their business places and following up through regular contact with prospectsMonitor the deposits of the clients under supervision.Grow the individual deposit portfolio in line with the

The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum value to its customers. As Customer Insights Associate, you will be responsible for executing a range of customer insights projects.You will capture the voice of our customers and agents by unearthing customer issues and needs. Your insights will inform business im

ResponsibilitiesMeeting leaseapplicants to obtain personal and financial information, describing the types and terms of leases and loans to applicants, verify applicants’ credit scores and incomes, evaluating applicants’ financial circumstances to determine if the applicant qualifies for a lease facilityand approving or denying lease applicatio