Description
Job Opening ID: 380
Project/Activity: Global Health Supply Chain (GHSC)-Procurement and Supply Management (PSM)
Industry: USAID
Job Description
The Manager Learning and Knowledge Analytics supports the project’s internal and external learning and communication activities in Nigeria.
Duties and Responsibilities
Support the technical team, finance and operations team, Total Quality Management team, security team, and the IT team, to proactively harness project-wide experience, data and lessons into compelling communication products.
Identify, coordinate, and directly draft learning, use case, and technical publications around best practices and lessons from our team’s work at state, regional and central levels; explore and lead innovative ways to disseminate and communicate the content of these publications
Serve as the link with the Total Quality Management team and the LKM&SC team, proactively harnessing project data to synthesize lessons, and evidence-based decision triggers
Keeps up to date on trends and innovations in program management, public supply chains, M&E, mobile data, and other external resources relevant to the project, and disseminate them across GHSC-PSM Nigeria
Support the development and testing of data visualization tools, methods, and analytics to foster learning and adaptive management
Proactively identify learning and knowledge gaps; research and leverage opportunities to address these gaps
Interpreting data, analyzing results using statistical techniques
Developing and implementing data analyses, data collection systems and other strategies that optimize efficiency and quality
Lead and support efforts to turn data into information, information into project insight and insight into project results
Identify, analyze, and interpret trends or patterns in project performance, experience, and learning
Monitor performance, key project changes and decisions, and quality control plans to identify improvements.
Adept at queries, report writing and presenting findings; Ability to write comprehensive reports.
Carry out additional responsibilities as assigned.
Requirements
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant information with attention to detail and accuracy
An analytical mind, inclination for problem-solving, and attention to detail
Bachelor's or Master's Degree in Communications, Journalism, Public Relations, Library Science, Knowledge Management, Public Health, International Development, Mathematics, Economics, Computer Science, Information Management or Statistics or related field.
Minimum of seven years of experience in communications, experience working in the supply chain, public health, and/or USAID-funded projects strongly preferred.
Excellent command of the English language (verbal and written) with a proven ability to communicate complex information for non-experts (writing samples will be requested).
Experience harnessing project experience, lessons, successes into compelling communication products including technical reports, technical briefs, and success stories
Excellent organizational and project management skills, with the proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
Excellent interpersonal skills and ability to establish and maintain strong working relationships with all levels of GHSC-PSM staff, partners, and other stakeholders.
Excellent computer skills in a full range of software, including Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Photoshop and/or other graphics programs, and webinar platforms (e.g., Adobe Connect, WebEx, Skype for Business).
Supervisory Role:
The Manager Learning and Knowledge Analytics will supervise the LKM&SC Officer (regions 7 - 9)
Working Conditions
This is a long-term position for the life of the contract based in Abuja, Nigeria
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Job Opening ID: 379
Project/Activity: Global Health Supply Chain (GHSC)-Procurement and Supply Management (PSM)
Industry: USAID
Background
The USAID Global Health Supply Chain-Procurement and Supply Management (GHSC-PSM) project collaborates with governments and non-governmental agencies to ensure the uninterrupted supply of health commodities in support of United States Government-funded public health initiatives in Nigeria.
The project provides direct procurement and supply chain management support to the President’s Emergency Plan for AIDS Relief (PEPFAR), President’s Malaria Initiative (PMI), and Population and Reproductive Health. For more information about GHSC-PSM, please see https://www.ghsupplychain.org/ .
Panagora Group, a small business providing novel and integrated solutions in global health and international development, provides long- and short-term professional labor to support strategic engagement, advocacy, and knowledge management and communications (KMC) activities through strategic planning, implementation, and capacity building for the Nigeria country office.
Job Description
The Manager Learning and Strategic Communication supports the project’s internal and external learning and communication activities in Nigeria.
Principal Duties and Responsibilities
Support gathering, editing, producing and distributing, through channels, content such as–but not limited to- stories, imagery and other communication products that support implementation of the GHSC-PSM Nigeria LKM&SC Strategy
Support proactive update and implementation of internal communication strategy by keeping employees informed and motivated through several channels including staff intranet, email bulletins, social media and newsletter.
Support the Director LKM&SC to establish, implement and track adherence to the GHSC-PSM communications protocol
Promote and ensure compliance with internal and external communications standards, guidelines, processes, and protocols, including branding and marking.
Organize and maintain communication resources such as standard operating procedures, brand and marking guidelines, trackers, tools, templates, visual assets (including photographs, video, icons, illustrations, and information graphics) on an approved shared platform and ensure that current and new staff know how to access and utilize these resources.
Develop and produce high-quality, informative, and interesting content for a variety of communication mediums including success stories, abstracts, press releases, press kits, print and digital handouts, FAQs, talking points, newsletters, success stories, articles, blog posts, presentations, infographics, posters, journal articles, conference and event materials, training resources, social media content, and related materials
Develop content for social media, websites, newsletters, press releases, and any other distribution channels
Proactively source, capture and develop story leads into compelling communication products
Provide editorial, design, and production support to all departments as needed.
Manage and maintain an editorial calendar, monitoring the progress of drafts, reviews, and revisions to ensure that deadlines are met.
Work closely with the GHSC-PSM HQ on communication campaigns, annual reports, and other communications activities. Provide new and/or updated written material for websites, newsletters, and social media.
Plan and facilitate workshops and learning activities such as brown bags and learn bites to enhance staff learning on topics such as branding compliance, how to write success stories, capturing compelling photos.
Participate in team building, capacity building, and work planning activities to promote and support best practices.
Maintain a vibrant media network; proactively identify and leverage media and press opportunities, with approval from the LKM&SC Director
Manage the distribution of media release forms and maintain a file with signed release forms.
Support efforts to improve visibility of the project in Nigeria and also to the USAID Mission. including efforts to create and deliver project experience, results and lessons learned to internal and external audiences
Support events that showcase achievements and attract the participation of key personalities within federal and state governments and the USAID Mission
Carry out additional responsibilities as assigned
Requirements
Bachelor's or Master's Degree in Communications, Journalism, Public Relations, Knowledge Management, Public Health, International Development or related field.
Minimum of seven years of experience in communications, experience working in the supply chain, public health, and/or USAID-funded projects strongly preferred.
Thorough understanding of communication theory and practice.
Excellent command of the English language (verbal and written) with a proven ability to communicate complex information for non-experts (writing samples will be requested).
Experience developing, designing, and producing content for print and digital media.
Experience facilitating formal and informal learning events, including brown bags, learn bites, workshops, and trainings to socialize, support, and sustain communication activities.
Excellent organizational and project management skills, with the proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
Ability to work independently and in teams in a multi-cultural context.
Excellent interpersonal skills and ability to establish and maintain strong working relationships with all levels of GHSC-PSM staff, partners, and other stakeholders.
Demonstrate good judgment, leadership, versatility, and integrity.
Excellent computer skills in a full range of software, including: Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Photoshop and/or other graphics programs, and webinar platforms (e.g., Adobe Connect, WebEx, Skype for Business)
Supervisory Role:
The Manager Learning and Strategic Communication will supervise the LKM&SC Officer (regions 4 - 6).