Description
Location:
Abuja or Kano (Some travel may be required for meetings and other ad hoc activities)
Department: Business and Administration, EHA Clinics
Division: EHA Clinics
Reports to: Business and Admin Manager
Summary of Job
The Senior Finance Officer is responsible for all aspects of financial management of the clinic’s projects and day-to-day activities, ensuring compliance with the organization’s policies and procedures as well as parent organization’s regulations.
The Senior Finance Officer will also design the yearly budget and plan for the organization, under the supervision of the Business and Admin Manager.
Essential Duties and Responsibilities
To perform this role successfully, the Senior Finance Officer will perform the following responsibilities in relation to all clinics which will include but are not limited to:
Core Tasks
Maintains specified clinic financial records; maintains and reconciles account ledgers; maintains and enters monthly journal entries, maintains and reconciles bank accounts. Analyzes accounts to trace discrepancies or errors.
Apply basic accounting knowledge and techniques to all areas of work, including routine costing and variance analysis.
Assist in clinic's compliance with established policies and regulatory standards, including safety, environmental and legal requirements, and policies and procedures, both internal and external.
Management of financial operations in all branches of eHA clinics and affiliated programs, in accordance with the company’s policies; including systems for cash flow management, consolidation of accounting information, internal controls and financial reporting
Train and supervise finance staff in the organization.
Maintain banking relations, plan and monitor company cash flow requirements to ensure the smooth running of the clinics
Prepare monthly standard accounting submissions to the Management, for review by the Finance and Administration Manager, including general ledger files, account reconciliations, expenditures by cost center/project, as well as other financial information in a timely and accurate manner
Assist in preparation of annual audit. Provides accurate and reliable information as needed for any other reports or audits as requested.
Analyze and report fiscal activity, makes recommendations and takes appropriate action to reduce the cost of providing services.
Prepare monthly management reports to the Business and Admin Manager and Senior Management as required, including detailed Profit and Loss Statements, expenditures by cost center and other financial information, in a timely and accurate manner
Support Business and Admin Manager in preparation of ad hoc reports for presenting to stakeholders.
Assist Business and Admin Manager in developing annual budgets.
Conduct himself/herself both professionally and personally in such a manner as to bring credit to EHA Clinics and to not jeopardize its reputation.
Other duties as assigned.
Qualifications & Training
Bachelor degree / B.COM / or equivalent in Accounting or Finance is required
Advanced knowledge of Accounting ERP packages
Minimum of five years of progressive financial management experience is required
Professional qualification in accountancy such as CFP, ANAN, ACCA, ICAN is an added advantage
Minimum of three years of experience from a healthcare organization is preferred
Demonstrated experience and skills with budget preparation and analysis, financial reporting preparation and presentation and the proven ability to translate technical financial data into informative reports
Strong accounting skills and experience, including the management of general ledger, journal entries, payroll, payables, and balance sheet
Advanced computer skills in Google Suite programs, particularly Google Sheet
Prior staff supervisory experience and strong organizational skills are desired
Excellent oral and written English skills
Previous knowledge of Odoo will be an advantage
Key Skills and Attributes:
Computer literacy
Excellent communication skills
Leadership and teamwork
Time management and organization
Good communication and excellent interpersonal skills
A team player who is responsible, diplomatic and confident at dealing with people at all levels and different backgrounds
Good analytical skills are essential
A problem solving and solution-oriented attitude; be methodical and adaptable
Planning skills and attention to detail
Ability to work under minimal supervision and deliver on set objectives within the given deadline
Approachable and willingness to listen and assist finance and non-finance colleagues
Ability to work under pressure and on irregular working hours
Ability to occasionally conduct training of staff within the financial management area
Work Experience:
S/he will be required to have had related and progressive experience in a healthcare human capital management.
Salary
Competitive salary scale based on surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based.
Other Benefits
The following benefits are available with this offer of employment:
Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.
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Location:
Abuja or Kano
Department: Operations
Division: EHA Clinics
Reports to: Team Lead, Command Center
Summary of Job
The Shift Supervisor is responsible for overseeing daily Command Center operations and Command Center Operator’s performance during their particular shift.
Essential Duties and Responsibilities
To perform this role successfully, the SS will perform the following responsibilities, which will include but are not limited to:
Core Tasks
Manages command center operators and performs management duties when the Team Lead is absent or out of office
Oversee the operation for the assigned shift and report to the lead supervisor
Monitor the collection of call record and family member contact information and ensure control and confidentiality of the information by agents
Coordinate data entry functions to maintain sensitive personal victim/family Information
Provide shift reports to lead supervisors and other stakeholders
Alert lead supervisor to any special concerns of members/users
Ensure booking of appointments and raising of tickets on Odoo as required
Function as a phone operator as needed during the shift and coordinate shift transition (help Desk, front desk, and the command center)
Conduct necessary follow-up on incoming call inquiries and ensure tickets are resolved
Other duties as required to ensure customer satisfaction
Requirements
2-3 years of work experience in a customer service environment
BSc/HND in relevant course from a reputable institution
In-depth knowledge of performance metrics
Good computer skills
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Work Experience:
S/he will be required to have had related and progressive experience in a healthcare organization and customer service environment.
Competencies:
Team Leadership Experience
Product Knowledge and Industry Experience
Leadership Skills
Strong Oral and Written Communication Skills
Motivational Skills
Results-Oriented
Employee Training Experience
Interviewing Skills
Strong Relationship Building, Customer Service Skill
Salary
Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. The salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.
Other Benefits
The following benefits are available with this offer of employment:
Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon the successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon the successful completion of their probationary period.
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Purpose of the Position
The Associate Project Accountant performs daily accounting, finance, and treasury activities as well as additional analysis responsibilities that may include support of the management team in a variety of operational decisions that have a financial impact.
S / he engages in financial analysis in such areas as forecasting, budgeting, engaging in cost reduction analysis, and reviewing operational performance.
What You’ll Do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
Enters and maintains the organization’s on-site daily accounting records.
Carefully track all fixed and variable expenses. Differentiate between funded and unfunded expenses to ensure proper calculation of eHA’s indirect cost rate.
Ensures proposed expenditures are within budget and the appropriate documentation trail is in place. Ensures appropriate approvals are in place prior to spending, If expenditures are out of the approved annual budgets.
Maintains a documented system of accounting data and assures documentation is always up to date.
Engages in ongoing cost reduction analyses in all areas of the organization.
Assists in providing reports to Management on expense variances from approved budgets.
Provides assistance in the preparation of the project budget in accordance with grants and contracts.
Participates in and promotes a positive, supportive, cooperative team environment.
Attends and participates in staff meetings, training classes, and supervision.
Performs any other duties assigned by Management.
Who You Are
The requirements listed below are representative of the knowledge, skill, and / or ability required to successfully perform this job:
Bachelor's degree from college or university in Finance and Accounting or any other related field.
Minimum of three (3) years professional accounting / finance experience preferably with a non-profit, non-governmental organization (NGO), or an equivalent combination of education and experience.
A proven track record of achievement in the areas of finance and accounting as well as a master of spreadsheets.
Must understand accounts payable, receivables, and be able to work effectively and efficiently in the organization's accounting system.
Good knowledge of financial management and accounting and budget holding principles.
Excellent communication skills and an ability to work independently and comfortably coordinating multi-country staff.
Must have the ability to manage conflicts and resolve problems effectively.
Good learning ability.
Action-oriented and resilient in a fast-paced environment.
Outstanding business acumen, balancing financial strategy with day-to-day fiscal excellence.
Demonstrated passion for Relief International’s mission, cultural sensitivity, and comfort interfacing with leaders in all parts of the world.
Strong work ethic, customer service orientation, and willingness to roll-up sleeves when necessary; strive for continuous improvement.
Certifications and Licenses:
ACCA, CFA, ACA, Certified Public Accountant (CPA) or equivalent is desired.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.
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