Customer Service Representative

Description

• Tahiglobal - We are a consulting and recruiting agency where customer satisfaction is our priority. We believe human capacity is the backbone of any organization.

RESPONSIBILITIES

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.

REQUIREMENTS

• Candidates should possess an OND qualification with 1 - 2 years work experience.

METHOD OF APPLICATION

• Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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