Job Vacancies at MyJobMag Limited

Lagos Mainland    26-02-2020
 

Description



Company Location: Asese , Ogun state

Job Description




Maintain adequate records and information for all employees of the company

Coordinate the Employee Recruitment process and the preparation of employment contracts

Provide support and guidance to Managers and staff ensuring good employee relations and welfare

Ensure that all employee data are accurate and up to date using the enterprise-wide Human Resources Payroll and Employee Self Service Package

To assist in developing Human Resources policies promoting the company's core values and objectives

Co-ordinate the Employee Career development and Succession Plan, identification of employee training needs and facilitating employee development across the organization.


Requirements


Good oral and written communication skills

Good team player

Good interpersonal and people management skills and negotiating skills

Good understanding of the employee recruitment process

Strong sense of professionalism, integrity, sound judgment and tact

Ability to maintain confidentiality

Proficiency in the use of Human Resources and Employee Self Service enterprise-wide packages

A minimum of 2 years working Experience

Must be good with the use of Microsoft tools ( Excel, Word, and powerpoint).



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Job Description


Attend to all customer enquiries promptly

Resolve customer issues and complaints on service related matters

Receive and process customer's requests promptly and efficiently

Build and maintain long term and profitable relationships with customers

Deliver efficient and quality customer service consistently.

Maintain a database for collating useful customer information.

Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.


Requirements


Applicants must possess a minimum of Second Class Division for holders of BSc. and Upper Credit for HND holders.

Must have 1 - 3 customer service experience


Skills and Competencies:


Computer Skills (compulsory)

Excellent customer relationship management

Good Oral & Written communication

Sales & Marketing skills

Excellent inter-personal skills

Problem solving and conflict resolution

Must have basic knowledge in Microsoft Word and Excel.

Organized, detail-oriented and can work in a fast-paced environment

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