Description
Role Purpose
To develop the business and maximise the returns to the organisation from the Brands under the role responsibility, in accordance with the relevant Brands’ philosophies, policies and procedures.
Key Accountabilities and Decision Ownership
Business Development:
Support further business development, through thorough understanding of the market & support the General Manager to identify opportunities to grow the Brand.
Operational Excellence:
Develop, in conjunction with the General Manager, a specific forecast plan that will lead to the achievement of sales & profitability goals per client, ensuring long-term business growth.
Continually monitor sales, gross profit levels & brand health and develop recovery plans where necessary.
Responsible for market segmentation.
Find & develop new clients & maintain Partner Relations & drive them to achieve set targets.
Responsible for the selling process for all accounts.
Lead & assist partners to agree seasonal buys by running analysis on areas like SKU productivity & style colour minimums to optimise the buy plan & any potential loss of stock through low order quantities.
Collect all clients’ sales orders and send to central office in a timely manner.
Work with central buyers & ensure order process is observed & are sent & received on time.
Ensure adherence to Company policy regarding commercial agreements with clients.
Lead and manage all aspects of the Ecommerce business including, business planning, liaising with Brand Directors, content strategy and development, promotional campaigns and other online/digital marketing, website design, customer service, logistics management, web analytics and web technologies.
Manage the user experience of the website including image, site navigation, content creation & development (including photography), checkout funnel and promotional campaigns.
Generate and implement new sales and marketing initiatives to drive traffic to site and increase Ecommerce sales and profitability.
Identify new areas of Ecommerce opportunity beyond current organizational thinking.
Requirement
Candidates should possess relevant qualifications.
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Job Description
We are looking for an experienced Quality Manager to ensure that our products and services meet all necessary requirements before they reach the consumer.
The Quality Manager, or Quality Assurance Manager, will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations.
Responsibilities
Organize and lead the Quality and HSE
Understand customer needs and requirements to develop effective quality control processes
Ensure the implementation and maintenance of FSSC 22000 certificates
Respect of the franchise quality requirements
Carry out customer audits
Supervise activities related to hygiene, quality, food safety, HSE
Prepare the management review
Train staff on the policy of the integrated food quality and safety management system
Ensure regulatory watch
Maintain up-to-date documented information relating to occupational safety and health
Maintain up-to-date documented information relating to the quality and safety of foodstuffs
Train staff on Good Hygiene Devise and review specifications for products or processes
Set requirements for raw material or intermediate products for suppliers and monitor their compliance
Ensure adherence to health and safety guidelines as well as legal obligations
Supervise inspectors, technicians and other staff and provide guidance and feedback
Oversee all product development procedures to identify deviations from quality standards
Inspect final output and compare properties to requirements
Approve the right products or reject defectives
Keep accurate documentation and perform statistical analysis
Solicit feedback from customers to assess whether their requirements are met
Submit detailed reports to appropriate executives.
Be on the lookout for opportunities for improvement and develop new efficient procedures.
Requirement
Candidates should possess relevant qualifications.