Job DescriptionCommunicating with customers through various channels.Ensure customer satisfaction and provide professional customer support.Handle customer complaints, provide appropriate solutions within record time.Identify and assess customers’ needs to achieve satisfactionKeep records of customer interactions, process customer accounts and fi
Job OverviewWe are in search of a proactive Call Centre Representative who can deliver a more personalized customer support experience for the rapidly-increasing customer base of a fast-growing organization.We prefer an individual with excellent communication skills primarily to handle calls from our valued customers. This person may be required to
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ResponsibilitiesBuild relationships with senior stakeholders and manage account planning.Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe.Advise clients on the most effective ways to use the Posist Products.Ensure high customer satisfaction scores(NPS), manage customer health st
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Location: Agbara, OgunJob DescriptionThis is not limited to the following:Contact client by telephone to sell the company’s service.Record names, addresses, purchases, and reactions of prospects contacted.Obtain customer information such as name, address, and payment method, and enter into CRM.Deliver scripted sales pitch to the customer.Record c