RESPONSIBILITIES Advocate and promote customer service culture across all teamsGet an average of 20 NPS feedback daily per personDevelop new strategies for customer retention activities.Ensure the NPS score for each employer product increases over time.Analyze customer feedback and communicate & collaborate with other teams (Sales, Product/Tech
Customer Care personnel must have obtained the needed training/certification.
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Recore Limited is an Outsourcing firm renowned for providing reliable support services to client companies and individuals. Managed by HR professionals, our forte revolves around the provision of skilled and unskilled manpower to our clients; we count on our support staff to offer professionalism and provide services at its best to clients. We take