Description
About the role
We are looking for enthusiastic and diligent team members who will join our team with a focus on growing our customer base in Nigeria.
The candidate should have experience in sales and customer acquisition, lead generation, converting sales, and working collaboratively with other members of the sales team.
Reps should enjoy a fast-paced working environment, love working with and interacting with customers, and contributing to creating a vibrant customer support culture at Maisha Meds. You should be a strong communicator, and driven to innovate new solutions on the go.
Responsibilities
Adeptly plan and organise yourself and your selling activities daily and weekly
Map facilities, conduct regular outreach, and foster a network for referrals to generate leads
Present, promote and sell our software and the corresponding hardware using a question-led, active listening approach to selling
Expertly master our product knowledge to accurately inform and educate prospective customers
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
On our CRM, HubSpot, regularly track your activities, deals and pipeline
Establish, develop, and maintain positive business and customer relationships
Streamline workflows for seamless transactions and efficient order processing.
Utilise app analytics to track user behaviour, sales trends, and areas for improvement..
Implement QA protocols to maintain product/service integrity and customer satisfaction.
Onboard new users and customers, ensuring effective app usage.
Qualifications
Degree (minimum) in business, customer service, pharmacy business or other related fields
Tech conversant and ability to quickly learn and become a proficient user of both our app and internal tools.
Active listening skills..an ability to listen to customers when selling to understand their challenges and how we help solve them
Experience with sales processes and CRM systems a plus
Familiarity with the local business landscape in Kaduna and regulatory processes specific to the region a plus
Excited and energetic to work tirelessly on acquiring customers
Growth mindset and enthusiasm for learning, feedback, and continuous improvement
Humility and personal stability. We are looking for passionate professionals that combine strong leadership skills with conscientiousness, patience, and a humble approach to service
Uphold high ethical standards and integrity in all operations, ensuring compliance with legal and regulatory guidelines.
You care deeply about what we’re building and how it may change how healthcare is accessed for millions of patients.
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