Pharmacy Technician- Port Harcourt at mPharma

Description

Position Description


mPharma is looking for a Pharmacy Technician with a background in healthcare management and Pharmaceuticals.

The candidate will be a member of our E-Commerce business unit in Nigeria and will work with the team to deliver value and high quality service to customers through our business operations.

The E-Commerce business unit is a B2C team which focuses on improving patient accessibility to quality healthcare through a range of innovative initiatives.

This team also manages mPharma’s online retail and delivery activities.


Responsibilities


Take prescription orders from clients/patients;capturing information appropriately

Maintains and improves quality by adhering to standards and guidelines

Following call center/communication “scripts” when handling different topics

Build sustainable relationships and engage customers/patients

Update job knowledge by studying new products and following Pharmaceutical industry best practice

Meet personal/team qualitative and quantitative targets

Partake in taking prescription orders from consumers/patients and capturing appropriately

Involved in medication packaging and labeling

Provision of medication counseling tips to patients

Provide regular updates on stocks availability for delivery

Take regular stock count keep stock information updated

Recording and submitting Adverse Event reports and materials within a defined time period.


Our Ideal Candidate:


Qualified and professional Pharmacy Technician with at least 2 years work experience in the community/retail space.

Conversant with code of ethics of the Pharmacy Council of Nigeria

Pays attention to detail even under work related pressure.

A strong work ethic and a “can-do” attitude that requires minimal supervision

Fluent English with excellent writing, verbal, analytical, and organizational skills

Works effectively as a team member and promotes collaboration

Appreciation for the importance of Pharmacovigilance compliance in pharma industry

Multi-tasker and have the ability to work under pressure with little supervision.

Computer literate.

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