Job Opportunities at NextPayDay

Calabar Municipal    03-06-2021
 

Description



Location:
Calabar, Cross River State, Nigeria

Job Brief


We are looking for an ambitious and energetic Business Manager to help us expand our clientele.

You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.


Responsibilities


Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople


Qualifications


Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in Communication

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills



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Location:
Calabar, Cross River

Job Description
Business Officers are expected to perform the following key tasks:


Loan marketing and referrals : manage loan origination from validly employed Nigerians

Investment drive

Market penetration: acquire new businesses and generate new products that will enable nextpayday deepen her market base.


Qualifications


OND or its equivalent

Ability to meet sales target

Solid written and verbal communication skills

Ability to travel in order to see clients, explore new markets and attend conventions

Excellent eye for detail.



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Location:
Port Harcourt, Rivers
Job Type: Full-time

Job Description


A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers.

They’re patient, empathetic, and passionately communicative.

They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.

Customer feedback is priceless, and if this job brief describes you, then you are who we need.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.


Responsibilities


Manage large amounts of incoming phone calls

Converting interactions on social media to leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Manage Social Media Interactions with team members(LinkedIn, Twitter, Facebook, Instagram, WhatsApp)

Brainstorm with teammates to develop content for our social media


Qualifications


Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Social Media management skills

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Content creation and graphic design skills are a plus



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Location:
Calabar, Cross River

Job Description


We are looking for an experienced Platform Manager to lead and oversee the work of employees in our Calabar office. You will be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future.

The ideal candidate will be well-versed in all matters business. They will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company’s vision and culture.

The goal will be to ensure the profitability of our company’s activities to drive sustainable development and long-term success.


Responsibilities


Develop goals and objectives that tend to growth and prosperity

Design and implement business plans and strategies to promote the attainment of goals

Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)

Organize and coordinate operations in ways that ensure maximum productivity

Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness

Maintain relationships with partners/vendors/suppliers

Gather, analyze and interpret external and internal data and write reports

Assess overall company performance against objectives

Represent the company in events, conferences etc.

Ensure adherence to legal rules and guidelines


Qualifications


Proven experience as platform officer or relevant role

Excellent organizational and leadership skills

Outstanding communication and interpersonal abilities

Excellent customer service skills

Thorough understanding of diverse business processes and strategy development

Excellent knowledge of MS Office

Good understanding of research methods and data analysis techniques

BSc/Ba in Business Management or a relevant field

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