Description
About the role:
The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.
What you would be expected to do
Inventory management
Receive stock and keep track of inventory from warehouse
Manage and issue out stock as per FIFO standards
Dispatch stocks as per requirement
Maintain and update stock cards
Keep and provide off-the -shelf sales details when needed
Maintain an updated Goods Received and Goods Issued log online
Perform daily cycle counts on stock
Receive faulty stock from the field and consolidate for disposal
Conduct monthly stock take
Manage all spare parts inventory and re-orders
Reports
Prepare daily on hand stock report for stakeholders use
Report on daily issued out stock for replacement and or replenishment
Repairs
Repairs and Spare Parts management
Take custody of the repair tools and tool kits
Perform basic check on the faulty units before replacement
Conduct basic repair on the in warranty returns
Store management
Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
Ensure neatness on the repair work bench in line
Observation of safety procedures to avert hazards at the work bench
Welcome walk-in customers and provide assistance as necessary
Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
Support Energy Officers and coordinate with Call Center in resolving customer queries
You might be a strong candidate if you
Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
Have 2 years’ hands on experience in a service center
Have effective communication and people skills
Have broad knowledge of the Sun King products
Is able to demonstrate high levels of integrity with a proactive and positive attitude.
Have strong customer focus
Are a team player with high levels of flexibility
Have proven report-writing experience
Possess good problem-solving skills
Are a computer literate with working proficiency in MS Excel and MS Word
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