Description
Department: Services - Logistics
Job Objective
As 3PL Invoice coordinator, you will manage account invoicing and reconciliation for multiple partners across NG.
Ensuring timely payments and maintaining an excellent and transparent reconciliation process.
Roles and Responsibilities
Responsible for monthly payment Reconciliation to 3PL Partners (ODS,VDO, LMH, and Non Integrated Partners) - To ensure all invoices are archived and uploaded for payment within Timeline.
Responsible for weekly Loss Reconciliation (To ensure Reports are shared with RMs every week, Follow up and reconcile all deductions with QMT before the Billing Cycle commences)
Responsible for ODS monthly Non Compliance Reports
Responsible for Monthly 3PL cost Analysis (To ensure 3PL cost analysis is done for the month and updated on the central tracker)
Responsible for Monthly Accrual Computation (LMH, ODS, Non Integrated)
Responsible for all bill issue resolutions
To liaise with the AP team on all pending remittances, debt/loan recovery issues
Responsible for collating new partner details for Opex approval and vendor number creation
Responsible for EXC Revenue Management Process
Responsible for EXC Cash Recovery Process
Ensuring partners are compliant with Company's SLAs and Processes.
To Perform other duties as assigned
Competencies Required:
Experience in Logistics
Proficient in the use of Excel and other Microsoft programmes
Great analytical skills
Great attention to details
High level of Integrity
Crisis Management
Ability to work under pressure with little supervision
Ability to work extra hours when the need arises (Weekends and Holidays)
Good Communication Skills
Good Team spirit
What We Offer
A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having a strong impact in building the African ecommerce sector.
The opportunity to become part of a highly professional and dynamic team.
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Department: Services - Logistics
Responsibilities
Overall ownership of On Demand logistics process, policies and execution
Create SOPs for country JS team alignment with 3PLs, define scope of services from time to time and ensure compliance.
Own Delivery Associate payment structure in line with the projected cost and the competitive landscape in the countries
Responsible for end to end customer experience attributed to the delivery like delivery time, rider behavior, losses, etc
Design guidelines for the rider support team, ensure training is updated with product changes
Owner of the DA engagement minimizing the churn of the DAs from Jumia platform
Coordinate with commercial, marketing and the operations team on a regular basis to align on business numbers and communicate the same to the country teams
Continuously align with the product team on future developments which is in sync with the business goals.
Requirements and Experience
Bachelor's Degree in (Business Administration, Logistics- supply chain, Economics, Engineering). MBA in operations is a plus
Minimum 8 years of experience with 5 years in last mile or hyperlocal delivery operations owning multiple functions
Advanced Excel for data analysis, to create macros, pivot tables, analytical capabilities and workbooks.
Relevant professional certification in Logistics or supply chain management will be an added advantage
Relevant years FMCG, E-Commerce or commercial experience
Ability to negotiate and communicate in flawless English
Demonstrated competency in data reporting and analysis
Experience of managing OnDemand operations at scale
We Offer
A unique experience in an entrepreneurial, yet structured environment
The opportunity to become part of a highly professional and dynamic team working around the world
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
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Locations:
Ilorin, Kwara; Benin, Edo; Ogun; Kaduna; Uyo Aba, Abia Warri, Asaba Delta, Oshogbo
Department: Commercial
Job Objective
On the one hand you will work as a member of our sales and account management team and be responsible for identifying, approaching and signing contracts with restaurant partners. You will help develop our offering to partners and manage key accounts and help to grow existing businesses by leveraging your sales and relationship management skills.
In addition to this, the role will have an operational component and you will manage the local rider base and have to ensure that local operations are handled effectively. After closing the contract you will continue your relationship with restaurant partners and identify and conduct initiatives to activate them.
We are looking for a generalist who is passionate about Jumia Food and enjoys interacting and negotiating with partners. You’ll leverage your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.
Roles and Responsibilities
Being responsible for the entire sales process with new partners to source and negotiate the best products in your city to deliver it to our customers
Driving expansion of existing clients as well as generating new business at prospect chains
Managing contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
Identifying and building best practices for your sales team and others
Ensuring end-to-end operational excellence with partners, customers, customer service agents and riders
Maintaining city staff (riders) by recruiting, selecting, orienting, and training riders.
Recommending programs and services by identifying and anticipating new trends.
Reporting into the Head of Sales and Account Manager
Required Skills and Qualifications
Minimum 1-2 years of experience in Sales – preferably in a startup environment
Bachelor's Degree in Business Administration, Marketing or Public Relations is a plus
Proactive, organized, and obsessed with details and accuracy
Know how to negotiate your way into a super deal through sales techniques and persuasion
Having excellent communication skills. Eloquent, with good grammar and writing skills
Autonomous and self-starter who is able to work in a highly demanding environment
Computer literate; good knowledge of Google Docs and MS Office.
What We Offer
A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having a strong impact in building the African ecommerce sector.
The opportunity to become part of a highly professional and dynamic team.
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