Description
Job Role
We are looking for an experienced Project Coordinator to manage the organization of key client projects and accomplish project objectives by planning and evaluating project activities.
Responsibilities
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Ensure that all projects are delivered on-time, within scope and within budget.
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Create and maintain comprehensive project documentation
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Client Relationship Management
Reporting
Data analysis
Requirements
Educational background, preferably in the fields of Computer Science or Project Management
Experience as a project administrator in the information, technology, and Data sector
Technical background, with data analytics skills and web technologies
Excellent client-facing and internal communication skills, written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office/ Project
PMP / PRINCE II certification is a plus
go to method of application »
Principal Duties / Tasks and Responsibilities
Project Management:
Support tracking of product-related tasks to ensure they are on time.
Assist in tracking objectives and activities conducted with stakeholders and partners.
Assist in developing and managing documents, structures, and detailed product plans to govern projects and track progress.
Assist in measuring product performance using appropriate systems, tools, and techniques.
Facilitate and document outcomes at internal and external meetings and discussions.
Administrative Services:
Ensure efficient and effective maintenance of all product/ project equipment.
Detailed filing and documentation of ALL product documents.
Maintain comprehensive product documentation, and keep up to date.
Data Analysis:
Support and assist with different forms of data analysis.
Assist, monitor, and track the conversion and analysis of data.
Support the development of training materials, and conduct training and training assessments.
Others:
Facilitate customer interviews and user testing.
Analyze product usage and activity data to identify feature enhancements.
Work closely with the programming team on product introductions, usability testing, and pilot programs.
Work with Product Manager to develop processes to accelerate product development and improve customer experience.
Oversee the lifecycle of the Product from Development to Growth when the Product manager is absent Oversee all daily operations of the product team.
Carry out daily Bank reconciliation of transactions.
Work with Product analytics tools (e.g. Amplitude, Mix panel, Excel) to study key user metrics and propose changes in business processes.
Manage product budgets and forecasts.
Must be attentive and always make a detailed inquiry into customer complaints and feedback, which must be solved within 24 hours of receipt.
Follow up on customer complaints and develop an action plan to meet the customer's needs, while liaising with concerned units for corrective action where necessary.
Functional Competencies
Strong decision-making skills and the ability to take the lead.
Ability to manage risk Process management and improvement focused.
Effective communication skills including verbal, written, and presentation skills.
Proven ability to work effectively both independently and in a team-based environment.
Demonstrated willingness to be flexible and adaptable to changing priorities.
Strong multi-tasking and organizational skills.
Performance Management.
Project Management.
Supervision.
Quality Management.
Tracking Budget Expenses.
Results Driven
Time Management.
Flexibility as there may be travel involved.
Good numeracy skills.
Added Advantage:
Experience working in a Fintech Space / Industry.
Related search
