Description
Job Description
The Front Desk Officer plays a crucial role in creating a positive first impression for our organization and ensuring the smooth operation of facilities and resources.
We are seeking an individual who is customer-focused, organized, and capable of handling a variety of tasks in a fast-paced environment.
If you meet these qualifications and are eager to contribute to our team, we encourage you to apply.
This position requires a unique schedule of one day on and one day off, working 7 days a week.
Greet Visitors:
Warmly welcome and assist visitors to the organization.
Provide information about the company and its activities.
Answer and Direct Phone Calls:
Manage the main phone line, answer calls, and direct them to the appropriate staff members.
Take messages and relay important information to the relevant parties.
Manage Front Desk Operations:
Maintain a tidy and organized reception area.
Monitor and ensure the security of the front desk.
Facilities and Resources Management:
Oversee the usage of meeting rooms, ensuring they are well-maintained and equipped.
Manage office supplies and coordinate with the appropriate personnel for restocking.
Administrative Support:
Assist in various administrative tasks, such as sorting mail, managing appointments, and coordinating meetings.
Provide support to other departments as needed.
Issue Visitor Passes:
Issue visitor badges and ensure that visitors sign in and out of the premises.
Receive and Route Deliveries:
Accept and sign for deliveries, then notify the appropriate staff members of their arrival.
Handle Customer Inquiries:
Address general inquiries from customers and provide basic information about products or services.
Maintain Visitor Log:
Keep a log of all visitors, including their purpose of visit and the staff member they are meeting.
Collaborate with Other Departments:
Work closely with other departments to ensure smooth communication and coordination.
Requirements
Minimum of a high school diploma; additional qualifications in Office Management or a related field is a plus.
Proven experience as a Front Desk Officer or in a similar role.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite.
Ability to multitask and prioritize tasks effectively.
Professional appearance and demeanor.
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