Description
GENERAL FUNCTION
To Provide nutrition/technical support and report to the Technical Director.
To Provide technical support for customers, sales, and marketing team.
To be involved in the market development of the new product portfolio in relation with formulation
To monitor product performance using the internal tools
To proffer prompt solutions to customers/client’s complaints.
To train technically customers and team internally.
To provide farm support service on ruminant management and farm related issues.
To handle all activities that relate to government regulatory agencies with regards to ruminant.
MISSIONS & ACTIVITIES
MISSION: Ensure Business Development and profit optimization of ruminant products.
Conduct direct technical actions (trial, competitive evaluation, technical tools, technical trial reports, distribution training) in a defined client portfolio (Example: Promote ADM Ruminant products, Physiolicks,T5X, Wisium offer etc.)
Support sales team on the field in order to drive sales of ADM ruminant products and thus achieve the organization’s financial objective on the product category
Work with feed mills through trainings and development of their product line and field support
Work with home mixing farms through training of staff ,farm audit and diet balancing.
Support the evolution of customer’s lifetime value with the support of ADM team and solutions (Example: Monitoring of products performance and feedback from customers, identify and suggest solutions to customer complaints)
Ensure market development of ADM Ruminant products across the country using technical approach to switch customers in collaboration with the sales team.
Handle and resolves product complaints – Quality, packaging, presentation etc. with ADM ruminant team
Develop Sales and Marketing plan for marketing campaigns and outreaches in support of ADM ruminant Product. E.g. handle participation in industry events, organize seminars for farmers.
Work with ruminant customers in collaboration with Sales team to develop partners and distributors across the country for effective market coverage.
Develop ruminant marketing communication materials in conjunction with Sales/marketing team
MISSION: Support Technical Director in the development and optimization of product portfolios
Participate in defining premix/concentrate specifications and optimize formula according to ruminant species and customer profile in relation with formulation team
Make local adaptation of global ADM offers
To ensure the volume of each product in the warehouse.
To advise on the type and volume of each product to import.
To ascertain product quality status and ensure first in first out policy.
To Analyze the tools already in the market to anticipate needs and propose innovative and differentiating solutions
To ensure a watch on the evolution of the supports.
Support technical projects (Ruminant symposium, posters, technical presentations, analyze results and write reports)
Ensure registration of new products and compliance to government regulatory agencies policy (NAFDAC, SON, NIAS)
MISSION: Provides nutritional and technical expertise
Provide information and ongoing training to department members in this area.
Develop and deliver training to our clients on best management practices in ruminant.
Define the nature and objectives of economic and technical audits for farmers.
Conduct technical audits of customers and farmers.
Monthly/quarterly joint Visit with ADM sales representatives to clients/customers to monitor product performance and farm evaluation.
Skills & Abilities
A good knowledge of nutrition and management of livestock species
A good understanding of the importance of modern technology as digitalization and automation is part of the global team’s strategy to provide up-to-date, consistent and standardized information in an efficient manner
Excellent customer relationship management
Solid communication, organizational and time management skills
Analytical, fact-based and solution-oriented
Fluent in English
Experience with MS Office (word, excel, PowerPoint)
Education & Experience
Minimum of Bachelor Degree in Animal Science
Degree in veterinary medicine is a plus
Experience in feed formulation of different livestock species is required
Experienced in nutrition, farm management and disease management of ruminant
Solid background on technical applications of feed stuff
At least 2 years of professional experience as sales technical support
Experience in the analysis of supply and demand of ruminant products would be a plus
FUNCTIONAL RELATIONSHIP
Technical Director
Technical Team
Production manager
Sales/Marketing team
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