Description
DUTIES AND RESPONSIBILITIES:
Assist the sales manager at all times
Brief customers and guests about the hotel’s facilities and its overall business
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
Coordinate all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
proactive and adapt with business intelligence
Develops new plans and programs and determine the effectiveness of current plans and programs
Actively participates in sales presentations, property tours and customer meetings
Effectively communicates with other departments
SKILLS/ QUALIFICATIONS
HND/Bachelor’s degree in Hotel Management, Business Management, Economics, Finance or in any related field
Minimum of 2 years Sales experience in hospitality Industry
Relevant trainings or Certifications in related field of Sales and Marketing
A strong understanding of overall hotel business, its facilities and policies
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
Must have strong decision making skills
Excellent oral and written communication, negotiation and manipulative abilities
Ability to work effectively in a team environment and take initiative
Computer skills (word, excel and PowerPoint), etc.
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