Description
Sales Representative Job Responsibilities:
Serves customers by selling DTC self-care subscriptions and products and meeting customer needs.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Orchestrates virtual sales channels, including social media, presentation technology, and webinars.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Primarily commission based.
Sales Representative Skills and Qualifications:
Customer service
Motivation for sales
Meeting sales goals
Closing skills
Territory management
Prospecting skills
Negotiation skills
Self-confidence
Product knowledge
Presentation skills
Client relationships
Scientific knowledge
Positive, go-getter attitude required with integrity
Excellent research and analytical abilities and quantitative skills;
Strong written and oral communication skills in English;
High levels of organization and attention to detail;
Sound judgment and initiative and strong work ethic;
Ability to multi-task and function in an ever-changing, fast paced startup environment;
Ability to work independently in a flexible small-business environment;
Proficiency in using Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint;
Comfort and/or interest in learning how to use technology for project management a
Strong affinity for customer service.
Excellent organizational and time-management skills.
Ability to support, communicate, and teach the unique culture and values of mDoc
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