Description
Job Description
Business Development:
Network and partner with building construction companies and other proposed clients to create sales opportunities.
Negotiate contracts for purchases and manage, renew, review contracts as required to enable effective customer/supplier relations.
Develop and maintain relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.
Comply with performance objectives and targets provided.
Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
Contribute towards developing new sales strategies/techniques to attract new customers to the showroom.
Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.
Team Management:
Support team members in pitching for and closing client.
Compile Weekly Team Reports.
Coaching and developing team members.
Present MPR reports on behalf of Divisional Head when necessary.
Stakeholder Management:
Identify and approach potential clients, convert enquiries from potential clients to sales.
Manage or escalate as appropriate customer complaints.
Develop and cascade sales and marketing activities to ensure awareness of the company among target customers groups.
Prepare proposals and quotations for the provision of total bathroom solutions, working with the Technical team in preparing installation proposals.
Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
Ensure clients are offered professional and quality service to increase sales.
Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems, and financial control functions.
Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
Perform sales and marketing duties as directed by the Divisional head.
Educational Qualifications / Certifications
MBA
First Degree (B.Sc) in any discipline.
Experience:
15 - 20 years relevant work experience
Knowledge Requirements:
Sales Strategy Development & Deployment
Effective Preparation of Quotations
Product Knowledge
Negotiation Skills
Strategic Prospecting
Global Market & Industry understanding
Client Relationship Management
Strategic Prospecting Skills
Change Management
Product Sourcing.
Critical Competencies:
Global Market Thinking
Strategic Planning & Thinking
Time Management
Business Performance Management
Emotional Intelligent Stakeholder Management
Influential Leadership
Reporting & Presentation Skills
People Management & Development
Resource Management
Business (Multifunctional) Acumen
Process Improvement.
Persona:
Strategic Thinking & Planning
360* Communication Skills
Emotional Intelligent Stakeholder Management
Influential Leadership
Reporting & Presentation Skills
Stakeholder/Relationship Management
Business (Multifunctional) Acumen
People Management & Development
Problem Solving & Advising.