Description
Job Description
Acting as the leading point of contact for all client relations - requests, orders, complaints etc. anticipating the client’s needs, and working with all support teams within the company to ensure that they are met.
Analysing customer feedback on product ranges and new releases as well as preparing reports.
Keeping informed of industry trends and new CRM technologies.
Convert new customers to genius clients (genius clients are able to make orders only using the platform).
Track and monitor customer experience across online and offline channels, devices and touch points.
Identify customer needs and take proactive steps to maintain positive experiences.
Tracking and monitoring client order trends and building lasting relationships with clients to inform product development and optimization.
Complete sales transactions or ensure issue resolution in a timely manner.
Work in collaboration with other teams to contribute directly to growth.
Qualifications
A minimum of 2 years of work experience in Client Service Management.
Proven track record in relationship management, b2b sales and client retention.
Extensive experience in gathering and interpreting customer experience information
Excellent interpersonal skills and a client-centered approach.
Excellent numerical, communication (verbal and written) and people management skills.
Tech savviness and a willingness to work with/sell SaaS.
Proven track record of successfully managing customer relationships.
Additional Information
Competitive Salary
Health Insurance
Hybrid work terms
Quarterly performance bonus
13th month
Company-sponsored trainings
go to method of application »
Job Description
Follow and achieve departmental sales goals on a monthly, quarterly and yearly basis.
Actively seeking out new sales opportunities through cold calling, networking, and social media.
Preparing and delivering appropriate presentations on products and services.
Negotiating/closing new businesses every month (A closed business is a business that orders at least once within a month).
Managing communications between key clients and the internal team.
Bringing new businesses from existing clients or contacts and developing business relationships with potential clients.
Increasing sales volume.
Qualifications
Bachelor's Degree in Business, Marketing, Communication, or related fields with a minimum of 2 years of experience in sales, preferably in the food and/or hospitality industry.
Experience working with a CRM tool for sales lead generation, tracking and forecasting
Proven track record in b2b sales and conversion.
Must have existing good relationships with distributors or restaurants that are easily convertible.
Excellent numerical, interpersonal, communication and people management skills
Tech savviness and a willingness to work with/sell SaaS.
Proven ability to meet and exceed sales Targets.
Proven track record of successfully managing customer relationships
Strong verbal and written communication skills
Must have previous experience working in an organisation that prospected corporate organisations.
Must be very articulate and comported.
Additional Information
Competitive Salary
Health Insurance
Hybrid work terms
Quarterly performance bonus
13th month
Company-sponsored trainings.
go to method of application »
Job Description
Ensuring accounts, invoices, notices and statements are generated, issued and/or administered on time and consistent with legislative and audit requirements.
Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure guidelines in relation to installment agreements and the processing of monies received are adhered to
Contact debtors by telephone, letter, email or in-person visits, to agree debt recovery plans and follow up as appropriate.
Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability.
Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, taking into account circumstances of the case
Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules.
Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
Maintain statistics on recoveries.
Qualifications
B.Sc in Accounting, Banking & Finance, Economics, Statistics and other related field.
Available to resume immediately.
2 - 3 years experience in debt recovery preferably in the financial, hospitality or food industry.
Strong planning and organisational skills.
Good time management.
Strong communication skills (both written and oral) and excellent telephone manners.
Appropriately assertiveness to deal with debtors and clients.
Proactiveness and ability to take initiative.
Natural ability to interact with people from various backgrounds and various levels.
Additional Information
Competitive Salary
Health Insurance
Hybrid work terms
Quarterly performance bonus
13th month
Company-sponsored trainings
go to method of application »
Job Description
Source for vendors and suppliers through online research and market visitation.
Engage vendors and suppliers to find the best products and prices available within a given market.
Categorize the Vendors sourced, register them on the platform and add their complete details to the vendor’s list sheet.
Assign multiple vendors to each Vendease key product.
Generate and implement efficient sourcing and category management strategies.
Manage the company’s supply portfolio ensuring transparency of spending.
Maintain constant communication to get up-to-date prices and introduction of new products owners, so that they can focus on serving their customers.
As an online marketplace, we give restaurants the opportunity to buy everything they need remotely and seamlessly from anywhere in the world.
Qualifications
3 - 4 years of proven work experience as a supplier manager or procurement manager.
Understanding of market dynamics and sound business judgment.
Familiarity with sourcing and vendor management and relevant software.
Ability to negotiate and sustain networking relationships.
Comfortable with figures and in collecting, analyzing, and interpreting data.
Solid judgment with the ability to make good decisions.
Proficient in Microsoft Office, Slack , etc.
Additional Information
Competitive Salary
Health Insurance
Hybrid work terms
Quarterly performance bonus
13th month
Company-sponsored trainings
go to method of application »
Job Description
Follow and achieve departmental sales goals on a monthly, quarterly and yearly basis.
Actively seeking out new sales opportunities through cold calling, networking, and social media.
Preparing and delivering appropriate presentations on products and services.
Negotiating/closing new businesses every month (A closed business is a business that orders at least once within a month).
Managing communications between key clients and the internal team.
Bringing new businesses from existing clients or contacts and developing business relationships with potential clients.
Increasing sales volume.
Qualifications
Bachelor’s Degree in Business, Marketing, Communication, or related fields with a minimum of 2 years of experience in sales, preferably in the food and/or hospitality industry.
Experience working with a farm is mandatory for success on the role
Experience working with a CRM tool for sales lead generation, tracking and forecasting.
Proven track record in b2b sales and conversion.
Must have existing good relationships with distributors or restaurants that are easily convertible.
Excellent numerical, interpersonal, communication and people management skills.
Tech savviness and a willingness to work with/sell SaaS.
Proven ability to meet and exceed sales Targets.
Proven track record of successfully managing customer relationships
Strong verbal and written communication skills.
Additional Information
Competitive Salary
Health Insurance
Hybrid work terms
Quarterly performance bonus
13th month
Company-sponsored trainings
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