Description
ROLE:
Gaming Shop Managers are critical to the success of the entire Café Operations Department at Promatic Nigeria and ultimately the survival of the Gaming Operations.
The ideal candidates would work in tandem with the Café Operations team, reporting to the Head, of Gaming Cafe Ops to ensure people management, smooth Revenue Reporting, Reconciliation, and Incidence Management at the assigned locations.
Responsibilities
People Management
Please make sure that all gaming cafe staff cleaners/waitress/security is good for you.
Coordinate the café team to execute marketing campaigns.
Reporting/Reconciliation
Prompt recording of inflow and outflow of machines
Prompt & and accurate evacuation of cash from machines
Prompt recording of petty cash expenses for the shift
Prompt recording of day-to-day sales of drinks using the drinks report spreadsheet.
Update CTR (Customer Tracker Report) daily.
Reconciliation
Reconciliation of machine issues
Reconciliation of petty cash issue
Reconciliation of POS issues
Incidence Reporting/Management
Prompt reporting of issues relating to machines
Prompt reporting of general issues about café
Prompt attendance to minor Machine issues such as bill acceptor, stacker full, internet connectivity for jackpots, etc.
Attendance to various operational issues in the café, such as generator issues and customer complaints/security
Ensures proper handing over of the active shift
Qualifications
A good degree. (B.Sc./HND in Accounting, Finance, Business Management, Economics desirable).
At least 3 years minimum work experience in managing shops.
Experience managing gaming shops (Casinos, Slot Sports Betting Retail, Lottery) is a more significant advantage.
Intermediate-level skill with Microsoft Excel is a must.
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