Description
Location:
Yaba - Lagos, Nigeria
Grade: 3-4
Sector: Financial Services / FinTech
Reports to: Enterprise Risk Manager
Summary
Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).
As a Fraud Management Analyst at Paga, you will be responsible for developing and implementing action plans for detecting fraudulent activities in the organization. The ideal candidate would work closely with the Fraud Associate to identify and analyze cases of money laundering, forgeries, and legal claims.
The ideal candidate should be familiar with legal and regulatory guidelines and corporate governance best practices and should also be of high ethical standard. They should be analytical and work diligently to complete their duties, keeping in mind the objectives of the business.
Primary Responsibilities
Fraud Monitoring, Analysis, Investigation and Resolution of issues raised
Assists in the development of fraud detection tactical and strategic planning for fraudulent activities on the company platform and internally, including developing and managing a product roadmap.
Proactively monitor and review account and transaction data for suspicious activity and possible fraud.
Review, investigate and resolve irregular transactions reported.
Responsible for the regulatory AML CFT suspicious activity process.
Utilize various data analysis and accounting tools in collecting, sorting and analysing financial data to obtain results which reveal inconsistencies as well as the possible suspects.
Conduct interviews to obtain information useful in resolving financial crimes.
Identify business areas requiring increased security controls to protect the company and its end users from future incidents of fraud.
Keep detailed records of suspicious activity, analyze trends, communicate security threats to management and provide recommendations for loss mitigation as needed.
Respond to fraud queries across the multiple channels
Liaise with internal teams, merchants, banks, transaction processors, regulatory bodies, law enforcement and any 3rd party involved.
Liaise with legal counsels to develop and execute plans for the resolution of fraud cases.
Produce evidence and useful information as requested by law enforcement. Design and implement processes effective for the prevention or minimization of fraud risks
Maintain record of all investigative operations and results of analysis
Conduct research and attend educational programs to update professional knowledge.
Prepare reports for senior management and external regulatory bodies as appropriate
Other roles as assigned by management
Key Competencies:
Integrity
Initiative
Self- driven and hardworking
Organized
Multitask and manage competing priorities
Good team player
Flexibility
Detail-oriented and process-oriented approach.
Knowledge and Skill Requirements
Experience as a Fraud Management professional
In-depth knowledge of the industry’s standards and regulations
Excellent knowledge of reporting procedures and record keeping
A business acumen partnered with a dedication to legality
Methodical and diligent with outstanding planning abilities
An analytical mind able to “see” the complexities of procedures and regulations
Certified Fraud Examiner
Excellent communication skills
B.Sc / BA with a minimum of 2:1 in analytical field such as Law, Finance, Business Administration or related field
Must have completed NYSC
Experience: 2 years+ experience in Fraud Management environment or a similar role.
go to method of application »
Location:
Yaba - Lagos, Nigeria
Grade: 7-8
Sector: Financial Services / FinTech
Reports to: Enterprise Risk Manager
Summary
Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).
As a Fraud Management Associate at Paga, you will be responsible for developing and implementing action plans for detecting fraudulent activities in the organization. The ideal candidate would work closely with the Fraud Analysts to identify and analyze cases of money laundering, forgeries, and legal claims.
The ideal candidate should be well versed in legal and regulatory guidelines and corporate governance best practices and should also be of high ethical standard, analytical and work diligently to complete their duties keeping in mind the objectives of the business.
Primary Responsibilities
Fraud Monitoring, Analysis, Investigation and Resolution of issues raised
Assists in the development of fraud detection tactical and strategic planning for fraudulent activities on the company platform and internally, including developing and managing a product roadmap.
Proactively monitor and review account and transaction data for suspicious activity and possible fraud.
Review, investigate and resolve irregular transactions reported.
Responsible for the regulatory AML CFT suspicious activity process.
Utilize various data analysis and accounting tools in collecting, sorting and analysing financial data to obtain results which reveal inconsistencies as well as the possible suspects.
Conduct interviews to obtain information useful in resolving financial crimes.
Identify business areas requiring increased security controls to protect the company and its end users from future incidents of fraud.
Keep detailed records of suspicious activity, analyze trends, communicate security threats to management and provide recommendations for loss mitigation as needed.
Respond to fraud queries across the multiple channels
Liaise with internal teams, merchants, banks, transaction processors, regulatory bodies, law enforcement and any 3rd party involved.
Liaise with legal counsels to develop and execute plans for the resolution of fraud cases.
Produce evidence and useful information as requested by law enforcement. Design and implement processes effective for the prevention or minimization of fraud risks
Maintain record of all investigative operations and results of analysis
Conduct research and attend educational programs to update professional knowledge.
Prepare reports for senior management and external regulatory bodies as appropriate
Other roles as assigned by management
Key Competencies:
Integrity
Initiative
Self- driven and hardworking
Organized
Multitask and manage competing priorities
Good team player
Flexibility
Detail-oriented and process-oriented approach.
Knowledge and Skill Requirements
Proven experience as a Fraud Management professional
In-depth knowledge of the industry’s standards and regulations
Excellent knowledge of reporting procedures and record keeping
A business acumen partnered with a dedication to legality
Methodical and diligent with outstanding planning abilities
An analytical mind able to “see” the complexities of procedures and regulations
Certified Fraud Examiner
Excellent communication skills
B.Sc / BA with a minimum of 2:1 in analytical field such as Law, Finance, Business Administration or related field
Must have completed NYSC
Experience: 4 years+ experience in Fraud Management environment or a similar role.
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