Description
We are in need of a Receptionist for our Real Estate company.
A Receptionist plays a crucial role as the first point of contact for clients, ensuring a welcoming and professional atmosphere.
This individual is responsible for handling administrative tasks, managing client bookings, providing exceptional customer service, and supporting the overall smooth operation of the office.
Key Responsibilities:
Greet and welcome clients in a friendly and professional manner.
Answer phone calls, schedule appointments, and manage inquiries effectively.
Ensure a high level of customer service, addressing client needs, and resolving concerns efficiently.
Provide information about our products and services.
Maintain an organized booking system, manage appointments, and update schedules accordingly.
Manage inventory of retail products, assist with product sales, initiate and track delivery of product orders.
Assist in maintaining a clean, tidy, and inviting office environment.
Ensure adherence to office policies and procedures.
Collaborate with the management team to implement strategies for improved customer service and studio efficiency.
Qualifications and Skills:
Proven experience in a customer service-oriented role, preferably in the real estate industry.
Excellent communication and interpersonal skills.
Proficiency in using point-of-sale systems and basic computer applications.
Strong organizational abilities and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
A friendly and approachable demeanor with a passion for delivering exceptional customer experiences.
Flexibility in work hours.
Education and Requirements:
At least an OND
Previous experience in a receptionist or administrative role is highly desirable.
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