Description
Job Description:
We are looking for an ambitious and energetic Head of Operation to drive the development and implementation of the Institution’s membership development strategies and objectives that will deliver the best value to the Institution and its members.
Responsibilities:
strategies and objectives that will deliver the best value to the Association and its members.
Lead and supervise all business development initiatives of the Institution.
Oversee the management of the Resource Centre and make it an income-generating business venture.
Oversee the management of the branch’s website and social media platforms.
Oversee all media campaigns or promotions of the Branch.
Provides the highest quality customer service to members, EXCO and the general public.
Responsible for initiating, establishing and managing relationships with other Institutions whose cooperation will further the well-being of the Association and its members.
Oversee and monitors the collection of annual dues by members and improve membership enrollment by at least 25%.
Attend all events and ensure the preparation of reports.
Supervise and oversee all work by staff members.
Supervise the responsible officer for the maintenance of record keeping and security of all Institution’s assets.
Custodian of minutes of meetings, updating resolution of EXCO, AGM and General meetings and ensuring the appropriate filling and implementation of all such documents.
Organize and attend all EXCO meetings as an observer.
Attend all meetings of the Institution and actively play the role of representation.
To carry out other official responsibilities as may be directed by the Honorary Secretary, The Chairman or the Executive Committee.
Requirements
Proven working experience as a business development manager, Operations Manager, Head of Operations, Etc.
Experience in Organization Management.
Proficiency in MS Office Packages - MS Word, MS Excel, M.S PowerPoint and other Internet Technology Skills
Ability to think outside the box.
Proficiency in English
Communication and negotiation skills
Report writing skills
Ability to build rapport
Time management and planning skills
HND/BSc/BA / MSC/MBA in business administration, Operations Management, or related discipline
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