Description
Job Number:
1146922
Role Type: Individual Contributor
Profession: Sales
Travel: 25 - 50 %
Summary
The Account Executive at Microsoft leads our most valued customers into the digital age.
Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes.
Responsibilities
The Account Executive will be responsible for the following:
Customer Outcomes Manager:
Understands customer drivers and business outcomes of digital transformation and contributes to Digital/transformation with the customer; initiates conversations with customers on digital transformation for assigned accounts.
Ensures line-of-business wins are captured (e.g., testimonials) for referencing.
Sales Leadership Pivoting to Industry:
Develops an understanding of the customer's industry and the needs of each assigned account and identifies opportunities to drive optimizations and new digitalization solutions / ideas based on their needs and strategies;
Works on behalf of the customer.
Executes on Account Plan & Goals:
Manages and executes plans for multiple accounts to ensure Microsoft targets and customer business needs are met;
Coordinates with extended virtual teams and holds self and the team accountable for executing on plans and meeting customer needs;
Outlines revenue targets to deliver on account plans;
Orchestrates extended team and embraces partners to scale business;
Ensures sales consumption and adoption goals on target.
Qualifications
Experiences Required: Education, Key Experiences, Skills and Knowledge:
Bachelor's Degree or MBA preferred; or equivalent experience.
3+ years of selling to or consulting with enterprise customers. Equally considered will be 5+ years of experience driving digital transformation from within the enterprise customers.
Experience to lead multi-cultural, diverse and remote teams across different disciplines.
Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions.
Effectively navigate through ambiguity and complexities related to client management.
Embody “we-before-me” and the “customer first” mindset that delivers long term success over short term returns.
Solid knowledge of one industry required (i.e. Government, Education, Healthcare, Financial Services, Retail, Manufacturing, Automotive, Telco, Media, Oil/Gas/Energy, etc.).
The ability to adapt one's behavior to different people and situations, while recognizing, acknowledging and understanding different perspectives.
Benefits and Perks
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:
Industry-leading healthcare
Savings and investments
Giving programs
Educational resources
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away.
go to method of application »
Job Number: 1149969
Travel: 0-25 %
Profession: Business Programs & Operations
Role type: Individual Contributor
Employment type: Full-Time
Job Description
The Business Program Manager reports to the Marketing and Operations Lead (M&O Lead) and is responsible for leading, creating, and orchestrating processes across all business groups locally. This means the Business Program Manager (BPM) assists the M&O Lead execute the role in the following areas:
Plays trusted advisor and business partner to the local leadership
Ensures quality plans in place to drive growth § Takes action based on insights from execution § Strives for excellence in project and process based work, simplifying processes without compromising outcomes § Provides increased transparency and integration across all groups The BPM is a senior business partner that leads key decisions across the business as well as marketing planning and governance.
Responsibilities
Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete.
Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights
Improve sales discipline and coaching culture via operational excellence and within the frame of Empowering Digital Success
Role Time Allocation:
Deliver Business Performance Insight: Work across the Subsidiary/Area to standardize, simplify, rationalize, and organize reporting to improve local execution by driving analysis and insights to advise the BSO and M&O leader of execution insights. (40%)
Drive Execution & Resource Management: Lead ROC cycles, Scorecard, Planning, and Operational functions to scale, improve, standardize, and accelerate business outcomes. Manage resources across Areas such as Local Marketing, M&O Opex, Enterprise Cloud Investment Fund (ECIF), and marketing compliance. Drive process simplification without compromising outcomes. (20%)
Accelerate Empowering Digital Success (EDS) Landing & Support: Improve ROC discipline and enable coaching culture via standardized meeting rhythms, reports, communications, and coaching frameworks for Modern ROC readiness, etc. (20%)
Enable Cross-Business Execution Activities: Assist the M&O leader to scale execution cross-subsidiary (10%)
Team responsibilities, learning, and development (10%)
Qualifications
Education:
Bachelor's Degree (B.S./B.A.) required and/or experience in relevant fields eg: Business, Marketing, Information Technology, Operations, Finance.
Master's degree beneficial.
Experiences:
3 - 5 years related experience.
Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, and/or Finance.
Executive exposure and cross-functional stakeholder management.
Focus on providing process optimization by understanding the desired business outcome.
Deliver end-to-end deep data analysis and actionable strategic insights.
History of driving operational discipline as well as innovation.
Skills & Knowledge:
Ability to work and build strong relationships with senior managers (required).
Must have proven skills in financial, marketing, and IT management.
Advanced oral and written communication skills, planning and organizational abilities.
Intermediate conflict resolution and negotiation skills (required).
Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate and collaborate effectively.
Must be highly analytical, able to understand business metrics, customer and market trends.
Benefits and Perks
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Savings and investments
Giving programs
Educational resources
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away
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