Gourmet Twist is an online bakery/food store that is redefining your favorite foods with an epicurean twist. Our breads are baked fresh and meals served hot every day.
RESPONSIBILITIES
Manage large amounts of incoming phone calls.
Generate sales leads.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools.
REQUIREMENTS
Must possess relevant experiences
METHOD OF APPLICATION
Interested and qualified candidates should send their CVs to:[email protected]
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To receive and handle all customer inquiries presented via phone and provide the necessary support required concerning M-KOPA customer account or product(s) to achieve overall positive customer satisfaction through first-call resolution.Key RequirementsReceive and handle all telephonic customer inquiries.Ensure all customer-related issues or querie
RequirementsCandidates must be graduates from any reputable Nigeria University or Polytechnic with 2 - 3 years relevant work experience.RemunerationAttractive Salary.
Job SummaryWe are hiring a Customer Service Representative to manage customer queries and complaints.You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels.To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with
ResponsibilitiesAnswers phone and responds to customer requests.Upsell/Sell product and services, place custom orders in computer system.Provide customers with product and service information.Transfer customer calls to appropriate staff (as and when asked for)Identity, research, and resolve customer issues using computer systems and applicationsFol
