Customer Service Jobs In Lagos Mainland

Responsibilities: Act as the first contact person for all internal and external customer queries and complaintsBuild relationships, earn trust and buy-in from customers in order to get referral business and retain customer loyalty.Act as the first line of escalation for all customer complaints.Respond to emails, social media queries, chats, web rev

Responsibilities: Serve as the main point of contact for customers, providing assistance, guidance, and support through various channels such as phone, email, and live chat.Address customer inquiries, concerns, and complaints promptly and professionally, striving to provide resolutions that exceed expectations.Maintain a thorough understanding of o

Responsibilities: Control live operations and make them always work efficientlyResponsible of making every order be delivered in excellent conditionsControl thousands of movement/transactions per dayAnswers customer inquiries via phone, email and in personUpdates customers record in the system, including notes about interactionsCreates and maintain

Reports To: Manager - Customer Operations Walk In West 1 Division: Customer Relations Description Provide feedback on consumer usage and perceptions of MTNN product and services for product evaluation and business development Report on competitor activities regarding retail sales and services within the regions Maintain brand alignment in

Responsibilities: Sell company products and services in your assigned work platform.Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Use your assigned wo

Responsibilities: Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer s

The Position Division: Roche Pharma International Therapeutic Area: Agnostic Location: Fully Remote within Africa (preferred) Reports to: Africa Area Head (solid line) and Global DCE&I leader (dotted line) Leading a network of people (in place or to be appointed), supporting the Digital customer engagement in Africa and beyondA

Responsibilities: Responding to inbound calls and answering customer queries in a professional and courteous mannerProviding accurate information about products, services, and company policies to customersResolving customer complaints, issues, and concerns promptlyEscalating complex issues to the appropriate department or supervisorUpdating custome

Responsibilities: Manage incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/customer service team sales targets and

Requirements: Minimum academic qualification of SSCEMinimum of 1 year of work experienceThis position is open to female a candidate preferablyMust be people-friendly, Vocal, amiableProficient with social media and social media marketing and computer literate.Open to learning and reachable Candidate should reside around Maryland/Ikeja and it's envi

Responsibilities: Customer Interaction: Respond to customer inquiries, complaints, etc. Engage with customers in a courteous and empathetic manner to provide resolutions and build positive relationships.Issue Resolution: Investigate customer issues thoroughly to understand the root cause and provide effective solutions. Collaborate with internal te

Responsibilities: Respond to customer inquiries via various communication channels (phone, email, chat, social media, etc.).Listen attentively to customers' concerns, questions, and feedback.Follow up with customers to ensure their issues have been resolved satisfactorily.Offer empathetic and patient support to customers experiencing difficulties o

Responsibilities: Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products to increase sales.Meeting with managers in the organization to plan strategically.Expanding the

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questionProcessing forms, application

Responsibilities: Perform related responsibilities as required or assignedProvide the very best in customer service by greeting customers upon entrance into the store and thanking them upon exiting the storeClean, stock, and straighten all merchandise in the front end of the storeAccurately records purchases in the point-of-sale systemReceiving pay

Responsibilities: Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.Open and maintain customer information by recording customer informationResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to

Responsibilities: Handle WhatsApp/Instagram inquiries and process all ordersReceive phone calls from customersUpdate the company's WhatsApp stories every day at the start of businessReview and register all orders into the provided sales softwareInform customers of deals and promotions and increase sales by recommending complementary items to go wit

Responsibilities: Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/cust

Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applica

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints.Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.Aligning customer experience strategies with marketing initiatives. as well as informing customers about