Description
Job Description/Responsibilities
Schedule appointments for visa applicants and general practice patients
Provide visa applicants with medical screening requirements prior to arrival at the clinic
Ensure general practice patients have most recent and relevant medical information before meeting with a nurse/doctor
Direct patients/clients to the appropriate departments once at the clinic
Liaise with colleagues in other departments such as the laboratory, pharmacist and radiologist for a more accurate billing process
Send and respond to emails from clients regarding immigration screening
Create codes for blood samples collected from the immigration section
Attend to the administrative needs of the clients/applicants and ensure coherence in the flow of their experience in the clinic
Job Requirements
Bachelor’s degree in a related field of study.
Excellent proficiency in both written and spoken English.
Must be able to coordinate and schedule appointments using scheduling programs.
Excellent use of Microsoft office and scheduling programs.
Must be able to organise and create a schedule with the customer service team.
Ability to interact effectively with patients, families, and medical staff.
Display empathy and compassion, especially in sensitive situations.
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