Restaurant Waitstaff at West Africa Vocational Education (WAVE)

Description

We are looking for a skilled Restaurant Waitstaff who ensures that every guest feels embraced by the warmth of our hospitality .someone who will have the patience, personality and perseverance to thrive in this role.


Responsibilities


Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients )

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Take accurate food and drinks orders, using a POS ordering software/order slips

Open and close stock and ensure your account for the day matches customer satisfaction ratings .

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation.

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu .

Follow all relevant health department regulations

Provide excellent customer service to guests


Requirement/ Skills


Proven work experience as a Waiter or Waitress

Hands-on experience with cash register and ordering information system (e.g. POS )

Basic math skills

Attentiveness and patience for customers

Active listening and effective communication skills/Team spirit

Flexibility to work in shifts

High school diploma; food safety training is a plus

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