Description
About the job
As a Team Performance Optimization Representative , your role is in accordance with a Human Resource Executive. Your duties are as follow:
Assist with day to day operations of the HR functions and duties
Handle logistics duties and other related duties.
Provide clerical and administrative support with Human Resources Department and on assigned Key Accounts
Compile and update employee records (hard and soft copies)
Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
Coordinate HR projects (meetings, training, surveys etc.) and take minutes
Deal with employee requests regarding human resources issues, rules, and regulations
Properly handle complaints and grievance procedures
Coordinate communication with candidates and schedule interviews
Conduct initial orientation to newly hired employees
Recruit and source candidates and update our database
Implementation Effective Recruitment processes
Identify trends and insights
Work with various content formats such
Implement and analyze performance metrics
Measure and assess goals
Provide internal reports on a regular basis
Build relationships with key employees among customers
Create plans to address clients’ business needs
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Requirements
B.sc/ HND in any field
1-3 years of experience as a Human Resource Officer
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