Description
Our client in the Fashion Industry urgently requires the services of a suitably qualified candidate to fill the position of a Business Administrative Lead. This luxury fashion retail brand has a passion for integrity, craftsmanship, artistry, and providing their consumers with the ultimate, quality experience. The ideal candidate will be a natural people person and will be responsible for establishing great working relationships focusing on team engagement, empowering the team to reach their full potential and achieve their individual goals.
Job Description
Responsible for the financial success and smooth operation of the business, as well as the resolution of any customer situation
Supervise daily administrative operations of the business
Carry out basic financial recording responsibilities to ensure that financial transactions of the business are accurate and up to date
Ensures the store’s continuous delivery of the brand’s Customer Service to meet or exceed customers’ expectations and satisfaction.
Ensures adequate stock and range of inventory are available at the right time to meet the business objective.
Ensuring optimal Vendor and Customer relationship management - to establish and develop relationships that would create additional opportunities for the business
Undertake client and vendor service reviews on a regular basis (6m or 12m) to ensure client and client satisfaction.
Collating sales report to share with vendors and management
Ensures all product delivery information is registered to the system in a timely and accurate basis.
Update e-commerce website of the business and ensure the online inventory is accurately maintained
Ensures all Brand-specific and generic marketing and promotional activities are implemented in the store
Ensures loss and prevention procedures are implemented as required to protect company assets and properties from any form of loss including internal and external theft.
Ensures the day-to-day cash operations and security measures comply with company policy and procedures
Reports to respective managers and relevant authorities any breach of company policy or procedures concerning cash in order to protect the company’s monetary assets.
Ensures the store’s hygiene, housekeeping and maintenance are in line with the store’s standards, policies and procedure.
Monitor operations performance and drive issue resolution needed.
Basic Qualifications
Minimum 3 years, administrative, business management experience
Preferred Qualifications
BA/BS degree in business administration a related field, or equivalent experience
Knowledge of MS Office, efficient use of systems and computer
Technology savvy
Client relationship management
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