Description
Job Brief
We are looking for an experienced Chief Operating Officer to oversee our organization’s ongoing operations and procedures. The ideal candidate will be responsible for securing the functionality of the business to drive extensive and sustainable growth. The ideal candidate will be an experienced leader who possesses excellent people skills, business acumen and exemplary work ethics.
Responsibilities
Design and implement business strategies, plans and procedures.
Establishing policies that promote company culture and vision.
Overseeing operations of the company and the work of executives.
Set comprehensive goals for performance and growth.
Lead employees to encourage maximum performance and dedication.
Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
Write and submit reports to the MD/CEO in all matters of importance.
Maintain up-to-date knowledge and understanding of policies, rules and regulations of the industry and government.
Manage relationships with partners and vendors.
Keep abreast of market trends.
Represent the business of industry events.
Proactively increase sales by generating new business relationships.
Developing quotes and proposals for prospective clients.
Provide reporting intelligence to the business on sales performance.
Work closely with the sales team to drive marketing initiatives.
Prepare sales contracts ensuring adherence to law-established rules and guidelines.
Analyze sales reports for key trends and provide weekly sales updates on activities and opportunities.
Reach the revenue and profit targets.
Requirements and Skills
Degree in Hospitality, Travel, Tourism, Business or relevant field. MSc/MBA is a plus.
Proven years of working experience as a chief operating officer with a strong network of corporate bodies and organizations.
Understanding of business functions such as HR, Finance, marketing etc.
Demonstrable competency in strategic planning and business development.
Exemplary sales skills and customer-oriented approach.
Outstanding organizational and leadership abilities.
Well-versed in various areas of travel (domestic/international, business/holidays, group/individual etc).
Aptitude in decision-making and problem-solving.
Ability to present, persuade and communicate effectively.
Demonstrable ability to handle crises.
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