Description
Application Link
Job Description / Responsibilities
Own overall relationship with the assigned customer, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
Establish a trusted and strategic advisor relationship to help drive the continued value of our product.
Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
Maintain existing customer success metrics and data as directed.
Job Requirements
2-4 years of experience in communications or customer success
Strong verbal and written communication, strategic planning, and project management skills
Analytical and process-oriented mindset
Comfortable working in a small multiple multinational team.
Active team player, self-starter, and multitasker who can quickly adjust priorities
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Application Link
Job Description / Responsibilities
Manage the sales cycle from pipeline generation to closure, to meet the goal for businesses and multinational companies.
Carry out cold-calling in order to create interest in products and services, as well as generate new business leads and arrange meetings with potential clients.
Plan how to close customers and agree on terms based on the initial calls and meetings.
Keep good relationships with management in enterprise customers.
Gain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them.
Job Requirements
Interested candidates should possess a Bachelor's Degree
1-3+ years of sales experience in the software, B2B, and/or technology sectors.
Capable of understanding diverse technological criteria and solutions for crafts.
Good ability to drive telephone and online sales engagements maintain focused conversations to achieve a specific target.
Capable of building trust and reputation by offering reliable information and advice on Senri products and solution capabilities.
Strong abilities in presentation, particularly for in-person meetings with various stakeholders.
Excellent verbal and written communication skills
Strong interest in technology.
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