Description
Job Responsibilities
Keep track of assigned accounts to identify outstanding debts.
Plan a course of action to recover outstanding payments.
Locate and contact debtors to inquire about their payment status.
Negotiate payoff deadlines or payment plans.
Handle questions or complaints.
Investigate and resolve discrepancies.
Create trust relationships with debtors when possible to avoid future issues.
Update account status and database regularly.
Alert superiors of debtors unwilling or unable to pay when necessary.
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