Customer Service Jobs In Nigeria

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Customer Success/ Call Centre Executive at Quality Foods Africa

Job ResponsibilitiesManage relationships with customers to maintain overall customer health and growth.Meet and exceed retention goals.Leverage relationships with the customer to qualify leads and help facilitate cross-sell and up-sell opportunities.Be a spokesperson for the brands with the customer – share our digital transformation visionMainta
Lagos Mainland    04-01-2024
On Request
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Contact Center Agent at Wema Bank Plc

Objective:We are looking for an experienced Contact Center Agent who is passionate about providing exceptional customer service to engage clients through various communication channels, resolve issues, ensure a positive customer experience, and contribute to the overall growth and success of the organization.Responsibilities:Handle inbound and outb
Lagos Mainland    04-01-2024
On Request
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Lagos Mainland    03-01-2024
On Request
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Customer Care Representative at M-KOPA

To receive and handle all customer inquiries presented via phone and provide the necessary support required concerning M-KOPA customer account or product(s) to achieve overall positive customer satisfaction through first-call resolution.Key RequirementsReceive and handle all telephonic customer inquiries.Ensure all customer-related issues or querie
Lagos Mainland    03-01-2024
On Request
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Client Service Executive - Hospital at Finnih Medical Centre

Role and ResponsibilitiesEstablish & build sustainable relationships and trust with customer accounts through open and interactive communicationIdentify and assess customers’ needs to achieve satisfactionMaintain a positive, empathetic, and professional attitude toward customers and colleagues at all times.Inspiring repeat business from clientsOf
Lagos Mainland    02-01-2024
On Request
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Sales Officer - French Speaking at Coleman Technical Industries Limited

Role PurposeResponsible for the sale and promotion of Coleman products and services, to potential and existing customers and end-users in the territory, to differentiate Coleman in the marketplace and secure new or extend existing selling opportunities.The role will be responsible for providing technical support to customers on behalf of Coleman in
Abeokuta North    02-01-2024
On Request
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Customer Care Service Officer at Genesis Couture Ltd

Job SummaryGenesis Couture is a clothing manufacturing company with over ten years of rich history. To cater to the rapid growth of our business, we are now seeking a customer service officer to manage our front office operations and provide pre-sales and after-sales support to our prestigious clients. The Customer Service officer is responsible fo
Abuja    01-01-2024
On Request
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Client Experience Representative at Cavista

Job DescriptionA Client Experience Representative to provide support to our clients for software solutions. The ideal Representative will be a knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country.Provide consultative support and solutions for all Axx
Lagos Mainland    30-12-2023
On Request
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Customer Success Associate at Project Growth

Job DescriptionOur client, a dynamic SaaS brand in the event management sector, is seeking a Customer Success Manager to join their team.This role is essential for ensuring the smooth operation of events, managing client relations, and maintaining high levels of customer satisfaction.The ideal candidate will have experience in customer success with
Umuahia North    23-12-2023
On Request
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Customer Service Officer at Coastal Specialist Clinic

Job SummaryThe Customer Service Officer will be responsible for building a strong health information Centre that will ensure prompt service to patients, and also ensure timely, accurate and complete documentation of all patient records as well as their protection and confidentiality in compliance with regulatory and statutory requirements, professi
Warri South    22-12-2023
On Request
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Call Center Officer / Nurse at Eagle HMO

About the jobReceive calls from members or employer groups and providers and prospective clientsTo receive calls from providers and have first call resolution on pre-authorization queries for limited and straightforward cases or route the query to the correct department for call resolutionTo receive and resolve all member related calls and to ensur
Lagos Mainland    21-12-2023
On Request
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Verification / Recovery Officer at Lendha

Job DescriptionThe role requires working closely with the collections and business development team to provide on-the-ground operational field support in terms of loan/ debt recovery as well as verification applicants at Lendha.This role may also require other tasks in other departments. Your main responsibilities will be locating clients on the ph
Lagos Mainland    20-12-2023
On Request
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Customer Service Officer at Capimore Limited

Responsibilities:Customer Interaction: Engage with customers in a professional and customer-centric manner, addressing inquiries, resolving issues, and ensuring overall satisfaction.Communication:Respond promptly and effectively to customer inquiries through various channels, including phone, email, and live chat.Problem Resolution:Identify and res
Abuja    19-12-2023
On Request
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Head of Customer Success at FoodCourt

Responsibilities:Customer Service Strategy:Develop and execute a comprehensive customer service strategy aligned with the company's goals and values.Utilize industry expertise and stay updated on customer service software, AI chatbots, and emerging trends to optimize service delivery.Implement innovative techniques to enhance the customer experienc
Lagos Mainland    14-12-2023
On Request
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Customer Success Advisor at LiveScore Group

The RoleThe Customer Success Team's main responsibility is to manage contacts (inbound and outbound calls, emails, social media posts, and chats), KYC, fraud, risk, and payment flows across our Sportsbook platform.The Customer Success Agent role will involve using third-party KYC providers, as well as using a variety of detection techniques, to ide
Lagos Mainland    12-12-2023
On Request
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Customer Success Representative - Kaduna at Moniepoint Inc. (Formerly TeamApt Inc.)

Job PurposeThe Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the vari
Kaduna North    12-12-2023
On Request
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Customer Service Officer at Fina Trust Microfinance Bank

Role DescriptionThis is a full-time on-site Customer Service Officer role located in Lagos.The Customer Service Officer will be responsible for managing customer satisfaction, providing customer support, creating a positive customer experience, and providing customer service.The Customer Service Officer will also be responsible for maintaining cust
Lagos Mainland    12-12-2023
On Request
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KYC (Know Your Customer) Officer at Outcess Solutions Nigeria Limited

Job DescriptionOur client is in need of KYC Agents for a 3 months pilot project.This opportunity is open to SSCE, NCE, OND, HND and Degree holders who want to gain work experienceContract would be extended base on performance or best performing Agents drafted into one of our other line of businesses.Training will also be provided.
Lagos Mainland    11-12-2023
On Request
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Female Customer Service Officer at Waymaker Transport and Logistics Limited

RequirementsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents.Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.
Lagos Mainland    11-12-2023
On Request
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Facility Helpdesk Officer at Food Concepts Plc

Job PurposeTo provide first level contact and convey resolutions to internal customer issues.To escalate unresolved queries to the next level of support.To track, route and redirect issues to the right owners.Core Responsibilities and Key Result AreasProvide first level contact and convey resolutions to internal customer issuesProperly escalate unr
Lagos Mainland    11-12-2023
On Request