Description
Position Type: Fixed Term - 12 months Contract (Fixed and Variable compensation)
Job Description
Jumia of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of owned fleet and local partners.
Following our mission to grow and expand our logistics services to external clients, we are looking for talented individuals with an entrepreneurial mindset to join our team of sales consultants on a fixed-term commission basis.
As an Account manager, your key responsibility would be sourcing, converting, and growing potential customers for Jumia Services.
You will develop deep market knowledge of our industry, competitors, and customers, and leverage our value proposition to position Jumia’s offering to its customers and ultimately for revenue growth.
Key Responsibilities
Lead Generation:
Researching industries and organizations to find new prospect opportunities.
Pitching Jumia Service and its value proposition to key contacts and decision makers at prospective organizations.
Manage the consequent lead conversion, and activation/onboarding process for new clients from existing markets and new markets.
Establish personal contact and rapport with influencers, decision-makers, and aggregators to grow prospective leads.
Lead client onboarding, refresher training programs, relationship management in addition to other engagement activities to increase revenue from existing clients.
Collaborate with marketing and commercial teams to ensure Jumia logistics is featured in Jumia events to generate leads and drive increased revenue.
Develop proposals and quotes in line with the pricing strategy.
Report on sales progress against targets and lead execution of the gap-closing intervention.
Report on sales progress against targets and lead execution of the gap-closing intervention.
Represent the sales team and present sales plans and situation in regular meetings.
Qualifications
2+ years of experience in a relevant area of sales or marketing.
Good knowledge of background in the logistics space is a plus.
Experience in developing leads and researching potential clients.
Excellent verbal and written communication skills, including the ability to make presentations.
Interpersonal skills and comfort with meeting new people daily.
Familiarity with relevant software, including Microsoft Office and Salesforce.
Ability to contact customers, complete sales and manage other tasks independently.
Time management and prioritization skills to meet deadlines and close sales in a timely manner.
Willingness to adapt and implement new marketing strategies and sales methods
Quick thinking to provide creative solutions that address customers' needs and concerns.
Additional Information
External Relationships:
Vendors
Customers
Government Parastatals.
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Objective
The Head of Third-Party Logistics (3PL) will ensure on time delivery and pickups through 3rd Party Logistics providers as per agreed Service levels.
You will also be managing 3rd party Logistics providers as required by and demand of delivery and pick up of Jumia shipments.
Responsibilities
Formulate a set of SLAs and Processes for the 3rd Party Logistics providers as per the requirement and load from time to time.
Managing 3rd party Logistics providers as per SLAs
Managing cost of delivery through 3PL vendors
Partner with 3PL vendors to identify and resolve issues in their delivery processes to ensure best performance for Jumia deliveries.
Structure and conduct analysis on 3PL performance data available to monitor and track performance.
Monitoring the performance of all 3rd party service providers on processes related to customer experience in SCM like timely delivery, completion of data entry to ensure data availability as agreed, return pick up and any process related to a customer’s experience.
Manage 3PL vendor portfolio by:
Constantly monitoring and evaluating vendor performance relative to each other to decide volumes and coverage areas given to each vendor.
Constantly keep new service providers in the pipeline to enhance the benchmark of services to customer.
Regular audit of data on deliveries and return pickups.
Mitigate any likely risks in SCM Processes / Practices and Customer Experience.
Regular and consistent feedback activities / mechanisms to ascertain the services levels of 3rd Party Logistics providers and encourage improvements
Reiterate on Values of Jumia at all levels.
Qualification & Experience
5+ years’ experience in Logistics managing 3rd party logistics partners.
Bachelor's Degree and/or equivalent work experience (an MBA will be a plus)
Strong analytical skills, managing and tracking KPI dashboards.
Customer Service/Account Management
Should have experience in SCM in online or offline retail formats / FMCG companies.
Should have experience in vendor management and have handled teams
We Offer
A unique experience in an entrepreneurial, yet structured environment
The opportunity to become part of a highly professional and dynamic team working around the world
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
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Job Objective
As Financial Planning Analyst, you will be involved in running the annual budgeting process and producing regular forecasts that show the expected future performance of the business. Analyze business trends and past results, advise on how company performance can be improved and explore potential growth scenarios.
Responsibilities
Liaising with senior management to prepare the business's financial and strategic plans
Identify and research variances to forecast, budget, and prior-year expenses, proactively identifying opportunities for improvement.
Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance.
Oversee and manage the continued development of Budgeting, Financial Forecasting, Operating Plan and Modeling tools.
FP&A finance support to the accounting teams related to productivity, demand planning, reporting, and metrics in a timely manner.
Identify and understand business challenges; propose and create solutions.
Partner directly with the finance team and central FP&A groups to collaborate on metrics, goals, and business reviews.
Create presentations that provide insightful analysis, identify required action items, and effectively frame decisions to be made.
Develop and maintain effective relationships with business partners and cross-functional teams at all levels of the organization.
Ad-Hoc Reporting and Analysis.
Quarterly and Monthly Financial reports.
Implement and work with a Business Intelligence Tool and Dashboard reports.
Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes.
Supporting Senior Management Team and Departments heads with in-depth analysis.
Prepare presentations to CFO, CEO & Senior Management Team.
Qualification & Experience
B.Sc in Accounting, Finance, Economics, or a related field.
7+ years of experience in finance, accounting, and operational processes.
Professional Accounting Qualification (ACCA, ICAN, ICMA, ACA, etc.)
General knowledge of accounting/financial/operational principles.
Experience developing financial reports and metrics and modeling.
Interpersonal and communication skills with the ability to interact with various management levels
Ability to manage multiple tasks and adapt to a changing, fast-paced environment.
Strong Excel, Word, and PowerPoint skills.
Superior attention to detail and ability to successfully manage multiple competing priorities while maintaining a view of the big picture.
Demonstrated ability to influence others through effective verbal and written communication.
Demonstrated ability to drive projects across an organization.
We Offer
A unique experience in an entrepreneurial, yet structured environment.
The opportunity to become part of a highly professional and dynamic team working around the world.
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
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