Description
Location
: Ikeja, Lagos
Job Description
BDM will be responsible for building new key customer relationships as well as identifying new business opportunities to provide facility management services.
The Business Development Manager is required to direct and oversee the activities of FM Strategy especially as it relates to profitability.
Responsibilities
Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
Handling commercial corporate matters, negotiating and signing agreements with the contractors.
Manage and maintain the strategic planning process & Coordinate the development and implementation of plans to support the strategic vision and direction established by the Board of Directors.
Ensure that all relevant documentation associated with the maintenance activities is accurately completed and registered in the maintenance management database and also ensure that maintenance and repair of assets under the control are carried out in a safe, efficient, and timely manner.
Provide plans & assist in identifying appropriate strategic partners to drive various growth initiatives and accountabilities are defined and understood
Provide guidance and leadership to department employees to ensure effective and efficient flow of work
Manage and maintain the strategic planning process & Coordinate the development and implementation of plans to support the
Strategic vision and direction established by the Board of Directors.
Direct and oversee the activities of FM Strategy & Business Development Department, aiming at identifying, analyzing, and recommending specific business opportunities for the profitable growth and diversification of FM.
Qualifications
Great educational background / B.Sc / BA / HND in Business Administration or the fields of Computer Science or Engineering.
Relevant field; certification in sales or marketing will be an asset
Applicable experience or successful track record with 5 to 7 years’ experience.
Proven working experience as a project and facility sector is of advantage
Solid technical background, with understanding or hands-on experience.
Skills and Competency Applicable:
Applying Expertise and Technology
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Creating and Innovating
Excellent internal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Achieving Personal Work Goals.
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Location
: Ikeja, Lagos
Job Description
Full responsibility for the planning, execution, management, and administration of the human resources function including Recruitment & Selection, Employee Induction, Employee Relations, Compensation & Benefits (including annual leave and health plans), Performance Review, Training & Development; Disciplinary; and, Absenteeism (including personal time off, sick and compassionate leave) programs, etc.
This includes preparing and maintaining important confidential employee documentation (for instance offers of employment and disciplinary letters) and records; and, monitoring the success of implemented HR and Staff Handbook policies and suggesting where applicable suitable improvements and other edits.
Delivering a professional first impression of the company and setting the scene for world-class standards to applicants, candidates, and new recruits.
Interfacing professionally at all times with candidates and third parties as part of the recruitment and onboarding process.
Full responsibility for the company’s internal communications involving the creation, preparation, clear dissemination, and management of vital information and literature, typically relating to HR, news, and/or changes, to the staff, in a timely manner.
Preparing HR reports for Management.
Administering HR internal control policies and procedures and tracking of company metrics to support and align with corporate objectives.
Managing and implementing the company’s Career Development Plan including assisting line managers with assessing staff performance; the preparation of quarterly objectives; and, providing support to the coaching and training needs of the team:
Full responsibility for implementing and policing a disciplined, process-driven culture (working closely with Operations / Admin) including handling change management issues with all colleagues (juniors, peers as well as a senior).
Direct line managing of junior HR staff (when appointed).
Providing leadership, motivation, direction, support, and training to direct reports.
Constantly communicating with all stakeholders to keep them updated, including attending meetings and preparing regular reports for the management team.
Undertaking any necessary duties to ensure a first-class service is provided always.
Being an ambassador for the business always.
Key Performance Indicators
The comprehension and adoption of changes and a new culture by all employees.
Quality of onboarding process and subsequent standards from new hires.
Internal process quality.
Internal customer satisfaction, including an increase in employee engagement and a reduction in staff turnover rates.
Quality of specific deliverables.
Qualifications
Graduate degree or equivalent qualification in Human Resources, Administration, or Communications or minimum 3 to five years’ previous HR, internal communications, or office administration experience.
Must be conversant with Nigerian Labour Laws, Employment Act and other relevant legislations.
Experienced Microsoft Office user, particularly Word, Excel, PowerPoint and Outlook.
Experienced database, task management or HR management software user e.g. PeopleSoft, WorkDay.
Competent Internet, email and Google applications user.
Sound knowledge of the creative, marketing, entertainment industry within Nigeria.
Candidate Abilities and Personality Profile:
A strong communicator (written and verbal) who commands attention and has the gravitas to drive new policies, methodologies, and culture.
An organized and assertive individual who is proactive, creative, and resourceful.
An outstanding team player and self-starter, able to work with minimum supervision.
Great at staying calm and diplomatic under intense pressure.
Able to manage own time and prioritize work to ensure deadlines are met and targets achieved, and take personal responsibility for own work and actions.
Able to work within a secure and confidential environment, maintain confidentiality and demonstrate tact and diplomacy at all times.
Able to use own initiative and make simple or business-critical decisions as required.
Clear verbal communicator with excellent telephone manner.
Able to work accurately with excellent attention to detail at all times.
Ability to liaise with staff at all levels, both internally and externally.
Able to develop excellent working relationships both internally and externally.
Excellent organizational skills.
Demonstrates strong interpersonal skills and a professional manner and approach at all times including an equable temperament and a neat appearance.
Able to cope well when under pressure from competing priorities, unpredictable requests and interruptions.
Keenly interested in the creative, marketing, experiential and entertainment industries in Nigeria.
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