Description
Responsibilities
Establishing & developing the sales function to encompass, but not limited to, sales, pricing, advertising, brand & product management, promotions, special events, market research, product & service pricing, competitive analysis and ultimately increasing revenue generation for the organisation.
Define & propose sales strategies to ensure commercial objectives are achieved.
Oversee the articulation of the organisation’s sales strategies
Design and deploy an effective customer acquisition, retention and relationship management strategy/framework to expand the organisation’s clientele.
Institutionalise a customer service-oriented culture in the sales workforce
Coordinate and supervise the day-to-day activities of the department
Develop & maintain optimal product/services mix keeping in mind segmentation, brand value/positioning & commercial objectives
Research price elasticity for all products & services proposed
Develop and implement a comprehensive sales plan to acquire significant clientele from identified customer segments.
Ensure the deployment of effective market penetration and market share acquisition framework.
Ensure the development and establishment of effective channel strategies to promote sales.
Stay abreast of sales trends, customer needs and competitor initiatives and devise strategies to optimally utilise sales opportunities.
Attend workshops, trade shows and seminars to keep up-to-date with changes in the industry.
Oversee the preparation of the department’s annual budget and monitor its implementation.
Desired Skills and Experience
Bachelor's Degree in Marketing or Business Management discipline
MBA is a plus
Minimum 15 years relevant work experience with at least 5 years in a senior management position within an international group.
Previous experience in Emerging Markets/Africa is a plus
Excellent understanding of approaches/ methodology for business strategy articulation, monitoring and implementation; sales & marketing planning, marketing models and business performance analysis
Good knowledge of local and global industry dynamics including regulation, legislation and operating environment
Understanding of micro and macroeconomic indices and their impact on business
Ability to think strategically and holistically
Leadership and people management skills
Excellent negotiation and relationship management skills
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Responsibilities
To organise/direct all activities of the plant and provide leadership to direct reports and the entire staff of the Company.
Take overall responsibility for all production-related operations including purchasing and distribution, safety, industrial excellence and technical support, human resources (people mobilization/development), customer orientation and logistics as well as production support functions such as mining, engineering and maintenance.
To ensure that quality/quantity are met and implementation of all company policies and procedures, in the areas of HSE, Personnel, Training and Financial Management
Provide overall strategic leadership, direction and guidance for all Plant operations.
Ensure the continuous growth and profitability of the organisation’s business.
Demonstrate ownership for the execution of the corporate strategy at the plant level
Prepare the annual budgets and prudently monitor and manage the Plants’ resources within the budgetary provision
Continually control and monitor plant performance through measurement and analysis through the use of standard tools, benchmarking and pre-defined Group indicators to be used for tracking.
Demonstrate ownership for all technical issues in the plants.
Optimise and adapt the production process and equipment
Oversee the analysis of sales forecast to determine production capacity required to meet forecast.
Monitor production performance including cost & volumes of raw materials, energy & fuels, effective utilisation of equipment/machines and ensure alignment with planned production targets, delivery targets, profitability targets and other key performance measures.
Oversee the execution of all necessary systems, controls, policies and procedures to ensure a rigorous financial framework
Develop a customer-oriented culture
Human Resources Management and Development: execution of succession plan and training plan, compensation, labour relations and communication
Desired Skills and Experience
Minimum of a Bachelor's Degree from a recognised university in the field of Engineering or any related discipline.
MBA is required.
20 years' experience, with at least 10 years in managing multiple lines large scale industrial plant
Previous experience in Emerging Markets/Africa is a plus
Very good understanding of technical problems and industrial strategy in the following domains: Operation and Maintenance Management Systems (SAP experience is a plus), Process Management, Product Quality, Quality/ Environmental Management, Project Management, Human Resources Management, Logistics Management.
In-depth knowledge of strategic planning and financial management.
Strong communication, interpersonal and relationship management skills.
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