Fresh Jobs at Marriott International

Lagos Mainland    08-07-2021
 

Description



Job Number: 21016290

Location:
Four Points by Sheraton - Ikot Ekpene, Akwa Ibom
Schedule: Full-Time
Job Category: Finance & Accounting
Brand: Four Points
Position Type: Management

Job Summary


Oversees the day-to-day execution of general ledger impacted processes, including support to clients/departments as they work with and understand these processes. Directs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. Supervises other Finance and Accounting employees in areas relating to general ledgers, subsidiary ledgers and related reporting.


Core Work Activities
Managing Work, Projects, and Policies:


Coordinates and implements accounting work and projects as assigned.

Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.

Complies with Federal and State laws applying to fraud and collection procedures.

Generates and provides accurate and timely results in the form of reports, presentations, etc.

Analyzes information and evaluates results to choose the best solution and solve problems.

Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

Balances credit card ledgers.

Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.


Maintaining Finance and Accounting Goals:


Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Submits reports in a timely manner, ensuring delivery deadlines.

Ensures profits and losses are documented accurately.

Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

Maintains a strong accounting and operational control environment to safeguard assets.

Completes period end function each period.

Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.


Demonstrating and Applying Accounting Knowledge:


Demonstrates knowledge of job-relevant issues, products, systems, and processes.

Demonstrates knowledge of return check procedures.

Demonstrates knowledge of the Gross Revenue Report.

Demonstrates knowledge and proficiency with write off procedures.

Demonstrates knowledge and proficiency with consolidated deposit procedures.

Keeps up-to-date technically and applying new knowledge to your job.

Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


Managing and Conducting Human Resource Activities:


Supports the development, mentoring and training of employees.

Provides constructive coaching and counseling to employees.

Trains people on account receivable posting techniques.


Additional Responsibilities:


Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Demonstrates personal integrity.

Uses effective listening skills.

Demonstrates self confidence, energy and enthusiasm.

Manages group or interpersonal conflict effectively.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Manages time well and possesses strong organizational skills.

Presents ideas, expectations and information in a concise well organized way.

Uses problem solving methodology for decision making and follow up.

Makes collections calls if necessary.


Candidate Profile
Education and Experience:


4-year bachelor's degree in Finance and Accounting or related major;

1 year experience in the finance and accounting or related professional area.



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Job Number 21072170

Location:
Marriott Hotel - Ikeja, Lagos
Schedule: Full-Time
Brand: Marriott Hotels Resorts
Job Category: Event Management
Position Type: Management

Job Summary


Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events.

Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence.

Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.


Core Work Activities
Executing Event Operations:


Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members
.


Executing the Sales and Marketing Strategy:


Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).


Managing Profitability:


Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients
.


Providing Exceptional Customer Service:


Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.


Candidate Profile
Education and Experience:


High School Diploma or GED; 2 years experience in the event management or related professional area. OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.



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Job Number: 21071403

Location:
Marriott Hotel - Ikeja, Lagos
Schedule: Full-Time
Brand: Marriott International, Inc.
Job Category: Food and Beverage & Culinary
Position Type: Management

Job Summary


Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.

Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.


Core Work Activities
Assisting in Management of Restaurant Team:


Handles employee questions and concerns.

Monitors employees to ensure performance expectations are met.

Provides feedback to employees based on observation of service behaviors.

Assists in supervising daily shift operations.

Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.

Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results
.


Conducting Day-to-Day Restaurant Operations:


Ensures all employees have proper supplies, equipment and uniforms.

Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.

Ensures compliance with all restaurant policies, standards and procedures.

Monitors alcohol beverage service in compliance with local laws.

Manages to achieve or exceed budgeted goals.

Performs all duties of restaurant employees and related departments as necessary.

Opens and closes restaurant shifts.


Providing Exceptional Customer Service:


Interacts with guests to obtain feedback on product quality and service levels.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Encourages employees to provide excellent customer service within guidelines.

Handles guest problems and complaints, seeking assistance from supervisor as necessary.

Strives to improve service performance.

Sets a positive example for guest relations.

Assists in the review of comment cards and guest satisfaction results with employees.

Meets and greets guests.


Conducting Human Resource Activities:


Supervises on-going training initiatives.

Uses all available on the job training tools for employees.

Communicates performance expectations in accordance with job descriptions for each position.

Coaches and counsels employees regarding performance on an on-going basis.

Additional Responsibilities:

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Assists servers and hosts on the floor during meal periods and high demand times.

Recognizes good quality products and presentations.

Supervises daily shift operations in absence of Restaurant Manager.


Candidate Profile
Education and Experience:


High School Diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR

2-year Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

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