Description
Job Summary
To define and ensure the delivery of learning & development programs across the group, identification and planning of learning & development requirements, supporting employees participating in external learning programs, and ensuring the development and maintenance of robust learning and development systems and processes
The job holder is responsible for leading the learning and development team in the design and delivery of quality learning and development solutions that meet individual and organizational needs.
Main Responsibilities
Lead the development of all soft skills training, including career development activities, in line with the HR strategy.
Lead and oversee the culture of continuous learning & development of employees in line with business goals
Perform training needs analysis in conjunction with line managers, identify skill gaps and create training interventions programs
Evaluate learning and development activities to ensure the transfer of learning and impact on individual, team, and organizational performance.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Design annual training calendar ensuring full completion within targeted timescales
Lead the development and implementation of Learning & Development Strategies, Plans and development strategies, plans, and policies.
Coordinate the implementation of L&D plans against agreed timelines and budgets, and report against agreed performance measures.
Manage the implementation of L&D plans & strategies by maximizing internal resources and contracting with external partners when required.
Review L&D policies & processes and provide recommendations for continuous improvement.
Design induction programs for new hires, conduct orientation sessions, and arrange on-the-job training where necessary.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Monitoring and evaluating L&D activities, keeping up-to-date records of all training hours per employee
Monitoring and evaluation of both structured and informal methods used; making continuous improvements in the approach, process and methods as appropriate;
Keep track of employee performance before & after training interventions
Keep record of training attendance, post-training evaluation surveys and feedback from employees
Establish systems to produce regular reports on learning & development metrics.
Requirements
University Degree in Human Resource Management, Industrial Relations, Business Administration or a related field.
Professional Training Certification
Proficiency in training delivery
Proficiency in Microsoft Office suite
Minimum of 4 years’ experience in Learning & Development, Organizational Development , Human Resources or a similar job function.
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