Description
Department: HR - HR Business Partnering
Objective
We require a Human Resources Manager for Jumia Services - Jumia's proprietary logistics entity who will be responsible for driving strategic people agenda by partnering with the leadership within the business division.
You will cater for all engagements, activities, processes and projects related to the wellbeing of Jumia's employees in country of base.
Admin and Compliance:
Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);
Ensures admin processes are running smoothly;
Manages compliance to all HR (safety, health, other) and labour topics for all Jumia companies;
Manages the HR & Admin team on a daily basis and in their development.
Development:
Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);
Ensures processes are running smoothly.
Implements and leads our performance management system (objective, performance based and transparent);
Uses data analysis to influence strategic decisions and to address organizational challenges to talent management;
Promotes and coordinates initiatives that support organizational change;
Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;
Work Environment:
Implements satisfaction/motivation barometers, measures and acts accordingly;
Suggests appropriate events to strengthen sense of belonging;
Manages employee relations (social bodies, employee satisfaction, health and security);
Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).
Coaching and Advice:
Improves the performance of others by empowering a strong leadership and coaching culture;
Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes);
Coaches managers to support and roll out people development efforts.
Continuous Improvement:
Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs
Experience and Requirements
8+
years experience, preferably in a technology, Retail, Logistics/Supply Chain or FMCG environment.
Clear understanding of local labor laws with regards to employee hiring and exit management.
Working knowledge of using a HRIS e.g. Jobvite, People HR or Bamboo will be an added advantage.
Experience in people strategy.
People management skills.
We Offer
A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
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Department: Company Leadership
About this Role
No need to choose between a consulting firm, a multinational or a startup environment, choose all and join Jumia. In this role, based out of Lagos in Nigeria, you will report to one of our CXOs and lead game-changing projects across commercial, marketing, operations or logistics for decisive impact at internet speed!
Join amazing people who value collaboration, flat hierarchy, agility, trust, care and fun. Jumia hosts a blend of local and international top talents with previous bluechip and ground-up experience.
Want a 100% African / 100% Internet experience? Join Us!
Responsibilities
The kind of work you will do
As right hand to the CXO, your projects will entail deep understanding and drive of our functions across commercial, marketing, operations & logistics. This will require you to make recommendations and decisions, pilot and improve the impact at internet speed.
You will work closely with all the teams across the country.
You will be groomed and coached by one of our leaders. You will have the opportunity to change after 9-12 months in a role and go on to another function or take one of the operational roles on the ground or elsewhere.
Examples of Projects include:
In Commercial:
Steering commercial performance & profitability
Developing new categories to drive everyday usage of the platform
In Marketing:
Improve the performance of our marketing channels
Drive branding projects to establish Jumia as a most loved brand
In Operations:
Monitor & Improve all levers of Customer Excellence
Monitor & Improve all levers of Vendor Excellence
In Logistics:
Drive projects to improve our network & fulfillment
N.B: Details on specific internships can be provided upon request by mentioning your area of interest on the CV.
Job Requirements
Who are we looking for:
Early career professional (graduate or up to 2 years professional experience, graduation min 105 or above)
Strong analytic background needed - support in steering performance thanks to deep understanding of our categories, marketing channels and business line
Project management abilities to lead selected key transformational project and campaigns for the profitable growth of Jumia
Enhanced interpersonal skills to deal with external and senior stakeholders (vendors, logistics partners.. etc)
Flexibility to move on different scope and work on a project mindset where and if need be
Fast learner, highly analytical & comfortable with numbers
Enthusiastic about digital businesses & emerging countries
Street smart, energetic and willing to take on field work
Leadership abilities
Agility and strong ability to deal with ambiguity in a multicultural environment
Preferred SQL, CRM tools, development skills
We Offer
Graduate-Program acceleration speed & growth
A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
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