Description
Job Ref.: HOT071HO
Location:
Abuja, Federal Capital Territory, Nigeria
Category: Hotel
Job Description
The HR Business Partner works on the development of solutions through organizational development, cultural and process‐oriented perspectives.
What will I be Doing?
The HR Business Partner works on the development of solutions through organizational development, cultural and process‐oriented perspectives.
They build effective partnerships on all levels of the team and successfully implement programs that drive business results.
Key skills and abilities include coaching, influencing, leading, facilitating, presentation, communication, process development, analysis and problem solving.
They are a trusted advisor to their business leaders and to their team to drive results through people and systems initiatives.
As an HR Business Partner you will be responsible for performing the following tasks to the highest standards:
To work with teams, managers and key stakeholders to help build organisation and people capability, and shape and implement effective people strategies and activities within the organisation.
To work closely with the business and help implement the business strategy from a people perspective.
Offer solution in employee related issues and policies
Bring people expertise and develop solutions to help the business area to deliver its strategy
Question and challenge others to get to the root of people and business issues
Coach and provide feedback to key stakeholders to help improve business efficiency.
Develop solutions through organizational development, cultural and process‐oriented perspectives.
Build effective partnership on all levels of the team and successfully implement programs that drive business results.
Analyse business unit trends and metrics in partnership with HR cross functional resources to develop solutions, programs and policies to improve HR’s contribution to the organization’s goals
Provide guidance and input on business unit restructures, workforce planning, succession planning and other areas of Talent Management
Partner with both the business unit and HR to assess and effectively address human resources needs in areas such as organizational design, manning needs, performance management, talent selection, employee relations and compensation, and career, competency and leadership development
Ensure the hotel comply with Federal and local laws
Assess and anticipate HR-related needs and communicate those needs proactively within the partnering leadership team
Identify top potentials ready now for critical positions and contribute to the effective utilization of best talent across different functions in the organization
Identify training needs for business units and individual coaching needs; may participate or drive coaching with the leader(s)
Participate in the evaluation and monitoring of training programs’ success. Follow-up to ensure training objectives are met
Lead and facilitate change initiatives
Collaborate with the leadership team to design succession plans for key talent and key job roles
Resolve complex employee relations issues and address grievances
Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
What are We Looking for?
An HR Business Partner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Minimum of Bachelor's Degree in Social Sciences and / or related field
Three or more years of experience in similar or related role in HR
Proven ability to establish strong, influential relationships with all levels in and organization
Demonstrated ability to think strategically, synthesize complex data, and develop solutions
Proven ability to effectively and clearly convey ideas verbally and in writing
Solid experience in organization design, talent management, learning and development, and change strategies
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
3 years working within an internal consulting or Organizational Development function
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Job Ref.: HOT071KA
Location:
Ikeja, Lagos, Nigeria
Category: Hotel
Job Description
A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.
What will I be Doing?
As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests.
Specifically, you will be responsible for performing the following tasks to the highest standards:
Ensure support is provided to the laundry function when required
Complete wash cycles, folding of linen and correct storage
Manage guest requests in line with company brand standards and one call delivery deadline
Greet guests in public areas and rooms in a warm and friendly manner
Provide laundry, pressing, sewing, and other similar services to guests
Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
Ensure chemicals are used and stored correctly
Report maintenance and hazard issues
Comply with hotel security, fire regulations and all health and safety legislation
What are We Looking for?
A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
Respond to guest requests and deliver high levels of service
Methodical and well organised
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous laundry experience
Experience in a similar role
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