Lead the development of all soft skills training, including career development activities in line with the HR strategy.
Lead and oversee the culture of continuous learning & development of employees in line with business goals
Perform training needs analysis in conjunction with line managers, identify skill gaps and create training interventions programs
Evaluate learning and development activities to ensure transfer of learning and impact on individual, team and organizational performance.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Design annual training calendar ensuring full completion within targeted timescales
Lead the development and implementation of Learning & Development Strategies, Plans and Policies
Coordinate implementation of L&D plans against agreed timelines, budget and reporting against agreed performance measures.
Manage the implementation of L&D plans & strategies by maximizing internal resources and contracting with external partners when required.
Review L&D policies & processes and provide recommendations for continuous improvement.
Design induction programs for new hires, conduct orientation sessions & arrange on the job training where necessary.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Monitoring and evaluating L&D activities, keeping up-to-date records of all training hours per employee
Monitoring and evaluation of both structured and informal methods used; making continuous
improvements in the approach, process and methods as appropriate;
Keep track of employee performance before & after training interventions
Keep record of training attendance, post training evaluation surveys and feedback from employees
Establish systems to produce regular reports on learning & development metrics.
Skills and requirements:
University degree in Human Resource Management, Industrial Relations, Business Administration or a related field.
Professional Training Certification
Proficiency in training delivery
Proficiency in Microsoft Office suite
Minimum of 3 years’ experience in Learning & Development, Organizational Development, Human Resources or a similar job function
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To generate sales as stated in the set departmental and personal targets.
Responsible for all leasing functions; which includes reviewing and negotiating lease transactions and agreements.
Oversee completion of all necessary paperwork and ensure proper customer service.
Working closely with internal teams to provide key business insights, define and implement appropriate sales, marketing, operational and business development strategies to maximize sales and profitability of the business.
Development of new sales ideas
Keeping up-to-date with supply and demand, changing trends, economic indicators and competitors.
Manages personal daily activities to align with departmental goals and targets in accordance with organization policies and standards.
Responsible for generating lease leads and Business support loans.
Fostering partnerships and relationships with key customers both externally and internally.
Keeping abreast of marketing activities, regulators requirements peculiar to our business
Conducting in-depth research to identify new market opportunities and consumer preferences.