Customer Service Jobs In Lagos Mainland

As a Support Analyst, you will play a pivotal role in the management and optimization of our Point of Sale (POS) operations. Your responsibilities will include ensuring the seamless functioning of POS terminals and delivering exceptional support to our customers and partners. This position demands a keen eye for detail, technical proficiency, and e

Responsibilities:Responsible for responding to all clients’ inbound calls and emails within 1 hour time frameAddressing all complaints and inquiries in a timely mannerKeeping track record and reporting reoccurring issues amongst clients for risk management purposesPerform periodic survey to determine clients’ satisfaction with company’s servi

Your responsibilities will include, without being limited to:Greet and direct customersProvide accurate information(e.g product features, pricing, and after sales services)Answer customers questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross sell productsEnsure racks are fully stockedManage r

Job SummaryAttend courteously and professionally to all callers/clients that contact Meristem office(s) and ensure that their inquiries, issues, or requests are attended to within the shortest possible time or as stipulated.ResponsibilitiesAttend courteously and professionally to all callers/clients that contact Meristem office(s) and ensure that t

Job Description Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective wa

Job Summary:The Job holder would be responsible for enhancing the overall satisfaction and engagement of students, parents, and other stakeholders.This position is responsible for creating and maintaining a positive and seamless customer experience throughout the student lifecycle, from prospective students first inquiries to alumni engagement.The

DescriptionManage the outbound telephony operations to authenticate customer information, validate customer details, inform customers of impending technician visits collate customer availability status and update same on the relationship management tool.Effectively and professionally manage customer expectation at all levels by providing instant/cl

About the role:The Quality Assessor will work closely with the customer service executives, training team, and customer service team managers to serve existing and potential customers by ensuring the customers are satisfied with the service offered with a great customer experience and equip the customer service executives with the right knowledge a

Qualifications.Professional development and training are an added advantageProficient in the use of Microsoft Office and excellent customer service skillsExcellent communication and interpersonal skillsThe ideal candidate should be personableShould be proactive and flexible.

POSITION SUMMARYCookCommunicate any assistance needed during busy periods to the Chef to ensure optimum services.Notify manager if a product does not meet specifications.Check and ensure the correctness of the temperature of appliances and food.Monitor the quantity of food that is prepared and the portions that are served.Ensure proper portion, arr

This role is responsible for responsible for welcoming customers upon entrance and confirm reservations while maintaining the highest standards of customer service.Reports to: Wellness Center Supervisor.Summary of ResponsibilitiesGreet clients and guests with a warm and friendly demeanor, ensuring a memorable first impression.Provide support to cli

Job ResponsibilityEfficient and effective response to German-speaking customer inquiries through all available channels – Voice Process.Identify customer needs and ensure that they are taken into account when providing a customer-oriented service.Ensure that service level agreements are met by accurately completing the required tasks and positive

DescriptionWe are looking for dynamic and ambitious self-starters to help respond to and resolve inquiries or issues from our customers and various stakeholders, in the most friendly and empathetic manner.Key Responsibilities:Respond to requests, inquiries, and complaints from clients and prospective clients while maintaining a positive attitude.As

Must be able to hamdle customers complaints provide appropriate solutions and alternatves within the time limits Follow up to ensure resolutions Keep records of customers interactions Follow communication procedures,guidelines and policies

Role Overview:We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for 1st level engagements with customers on WhatsApp, calls and other social media platforms concerning Traction POS and Bank Transfer issues.What you’ll do:Adopt standards/procedures for ensuring optimal cu

Roles and ResponsibilitiesThe role will require a strong understanding of dialer management, telephony infrastructure, data analysis, reporting, and SQL.With limited direction, develop and translate business requirements to technical specifications.Create technical designs for enhancements or refinement of integrated call centre technology with a f

Job Description and ResponsibilitiesProvide customers with needed information and supportMake outbound callsReceive inbound callsUtilize computer technology to handle a high volume of callsSend and reply emails and messagesRequirementsYou must possess good communication skills, empathy, people management skills and a team player.

Job OverviewCurrently, we are looking for more Customer Service Specialists focusing on Market and Merchant Development to assist us in market expansion and the establishment of additional merchant partnerships to boost smartphone sales.Job FunctionsCustomer Reception and Sales Support:Warmly welcome customers, provide friendly and professional ser

JOB ROLE:The ideal candidate is to be the trusted advisor to customers while partnering with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the customer life cycle.Customer Success Executive is responsible for retention, adoption, and expansion of the brands with an assigne

Job DescriptionVisit all pos agent locationsDeploy pos terminals to agent locationsResolve issue that may arise on pos terminals at agent locationsMarket the brand to the customers.