Customer Service Jobs In Lagos Mainland

ResponsibilitiesAnswers phone and responds to customer requests.Upsell/Sell product and services, place custom orders in computer system.Provide customers with product and service information.Transfer customer calls to appropriate staff (as and when asked for)Identity, research, and resolve customer issues using computer systems and applicationsFol

Job DescriptionWe are currently seeking a dedicated and customer-focused individual to join our retail pharmacy store as a Customer Service Representative.The successful candidate will be responsible for providing excellent customer service, attending to in-store and online customer inquiries, and ensuring a positive shopping experience. To be elig

About the jobThe Issue Resolution Officer possesses exceptional problem-solving skills, excellent communication skills, and a strong desire to ensure customer satisfaction.The ideal candidate should be able to work under pressure with a mindset to adapt to a start-up environment.He/She will be responsible for promptly and effectively resolving cust

About the roleAs a Customer Success Agent, you will play a vital role in providing excellent customer service to our customers.You will be responsible for communicating with customers through various channels, such as phone, email, and chat, and resolving customer issues in a timely and efficient manner.Responsibilities:Deliver prompt and effective

Job SummaryWe are hiring a Customer Service Representative to manage customer queries and complaints.You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels.To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with

DescriptionReliance Health is a leading healthcare company dedicated to providing high-quality care and innovative solutions to improve the well-being of individuals and communities. We are currently seeking a highly motivated and experienced Senior Reliance Care Associate to join our team. You will play a key role in driving our customer success e

Job DescriptionWe are seeking a highly motivated, purpose-driven and personable client relationship manager to join our team. The client relationship manager is responsible for building and maintaining strong relationships with clients, ensuring satisfaction with transportation solution, and promoting client retention.What do you need to be conside

Job DescriptionWe are looking to hire a highly motivated, purpose-driven and personableindividual to join their team as a Client Relationship Specialist. As a Client Relationship Specialist, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with the company’s transportation solutio

Job DescriptionAs the Customer Success Associate (Hausa speaking ), you will be the first contact our agents and users make with Kudi. You will be responsible for ensuring that our agents/users (especially from/in Northern Nigeria) have a seamless support experience over the phone, live chat and emails. This includes handling incoming issues and wo

Job Overview:Engage current and potential customers to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.Responsibilities:Staying informed on social media trends, innovations, and changes.Act as the first point of contact to customers.Resolve customer issues within the

The RoleEden mission is to 10x the quality of life. Our measure for doing this is ensuring that every individual who experiences Eden has a 10x experience.We believe that our Customer Success Team plays the most pivotal role in ensuring we achieve our mission.The Customer Success Team manages each customer through their life cycle with a blend of b

ResponsibilitiesCustomer Service ResponsibilitiesManage incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer s

Job ObjectiveThe Customer Service Sales Agent is responsible for proactively reaching out to customers, assisting them in making new bookings, and converting pending bookings into confirmed reservations.This role involves making and receiving calls, managing new bookings, and providing excellent customer service to finalize the booking process.Job

Customer Service Responsibilities include:Manage large amounts of incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/

About the jobAdminister the collection and entry process of 400+ monthly orders from clients via daily calls.ResponsibilitiesEnsure all requirements of client's trips entered into the order entry systems are accurate i.e client, location, time of order, rates etcWork closely with existing and new businesses to ensure customer satisfaction.Source, F

ResponsibilitiesResponsible for the feedback operation, dealing with user feedback on a daily basis.Responsible for monitoring user feedback, spot any abnormal feedback amount changes in time.Able to identify bugs and advice, and can forward to corresponding team to follow up the feedback.Responsible for the establishment and operation of user grou

Responsibilities:Uphold and promote the client's philosophy of Customer at the center of our universe.Ensure proper and efficient customer service experience for clients, customers and guests.Create and implement a plan to influence great customer experience for all stakeholders (Internal and External).Requirements:Candidates with a background in a

Eligibility Criteria ApplicationYou are a mom who meets the underlisted criteria:A bachelor’s degree or HND with a minimum of 2:2 or upper creditA professional certificate and evidence of professional development coursesA minimum of 1 year of professional experience before your career breakWe value diversity in our workplace and encourage qualifi

Job DescriptionThe individual will be responsible for:maintaining relationships with existing company clientsUpdating the produce list on a weekly basisSending the updated list to clients via email and WhatsAppProcessing orders for deliveryFollowing up with clients if orders are not being received as expectedCoordinating with the crop management an

Job SummaryThe Customer Service Manager is responsible for ensuring a high-performing operation by leading, engaging, coaching, motivating and developing front-line team members. The customer service Manager will supervise the on-time performance of all of United Nigeria’s domestic, regional and international, transit passenger, baggage, cargo an