Customer Service Jobs In Lagos Mainland

The Company is seeking to hire a resourceful customer service executive who will have first-line interaction with customers. This role will be responsible for providing excellent customer service, understanding, and satisfying customer’s needs and requirements, and exceeding their expectations if possible.The ideal candidate for this role must ha

Job SummaryWe are seeking a dedicated and experienced Customer Service Manager to join our team.The ideal candidate will be responsible for overseeing and enhancing the customer service experience, addressing customer inquiries, resolving complaints, and implementing strategies to ensure overall customer satisfaction.This role requires a customer-c

Job DescriptionHelp customers with complaints and questionsGive customers information about products and servicesTake orders, and process returns.Manage incoming calls and customer service inquiriesIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interact

Job SummaryThe Customer Service Executive is responsible for providing exceptional customer service experience while ensuring our customers' needs are always satisfied.He/She presents, promotes, and sells the company’s products/services to existing and prospective customers.Job ResponsibilitiesGenerate sales, cross-sell, and upsell customers on g

Role:Listening to customers’ concerns and handling complaintsGiving detailed explanations of services or products to customersWorking with the sales team to create better methods to address customer complaintsReviewing customer accounts on product usageCommunicating effectively with customers in-person, through email, chat or over the phone.Upsel

ResponsibilitiesMake hotel and flight reservation.Manage hotel and flight requests.Perform basic data entry.RequirementsCandidates should possess an HND or B.Sc Degree with 1-2 years experience.Reservation officer must have a certificate in reservation.Certification in IATA is an added advantage.Proficiency in the use of Sabre, Galileo or Amadeus.C

ResponsibilitiesDeal directly with customers either by telephone, electronically or face to faceRespond promptly to customer inquiries and complaintsObtain and evaluate all relevant information to handle product and service inquiriesProvide pricing and delivery informationProcess orders, forms, applications and requestsKeep records of customer inte

Role DescriptionThis is a full-time, on-site role as a Customer Support & Operations Associate. The Customer Support & Operations Associate will be responsible for managing day-to-day customer support operations, responding to customer inquiries, resolving issues, and performing administrative tasks to ensure a seamless customer experience.The role

ResponsibilitiesAnswers phone and responds to customer requests.Upsell/Sell product and services, place custom orders in computer system.Provide customers with product and service information.Transfer customer calls to appropriate staff (as and when asked for)Identity, research, and resolve customer issues using computer systems and applicationsFol

Job DescriptionWe are currently seeking a dedicated and customer-focused individual to join our retail pharmacy store as a Customer Service Representative.The successful candidate will be responsible for providing excellent customer service, attending to in-store and online customer inquiries, and ensuring a positive shopping experience. To be elig

About the jobThe Issue Resolution Officer possesses exceptional problem-solving skills, excellent communication skills, and a strong desire to ensure customer satisfaction.The ideal candidate should be able to work under pressure with a mindset to adapt to a start-up environment.He/She will be responsible for promptly and effectively resolving cust

About the roleAs a Customer Success Agent, you will play a vital role in providing excellent customer service to our customers.You will be responsible for communicating with customers through various channels, such as phone, email, and chat, and resolving customer issues in a timely and efficient manner.Responsibilities:Deliver prompt and effective

Job SummaryWe are hiring a Customer Service Representative to manage customer queries and complaints.You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels.To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with

DescriptionReliance Health is a leading healthcare company dedicated to providing high-quality care and innovative solutions to improve the well-being of individuals and communities. We are currently seeking a highly motivated and experienced Senior Reliance Care Associate to join our team. You will play a key role in driving our customer success e

Job DescriptionWe are seeking a highly motivated, purpose-driven and personable client relationship manager to join our team. The client relationship manager is responsible for building and maintaining strong relationships with clients, ensuring satisfaction with transportation solution, and promoting client retention.What do you need to be conside

Job DescriptionWe are looking to hire a highly motivated, purpose-driven and personableindividual to join their team as a Client Relationship Specialist. As a Client Relationship Specialist, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with the company’s transportation solutio

Job DescriptionAs the Customer Success Associate (Hausa speaking ), you will be the first contact our agents and users make with Kudi. You will be responsible for ensuring that our agents/users (especially from/in Northern Nigeria) have a seamless support experience over the phone, live chat and emails. This includes handling incoming issues and wo

Job Overview:Engage current and potential customers to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.Responsibilities:Staying informed on social media trends, innovations, and changes.Act as the first point of contact to customers.Resolve customer issues within the

The RoleEden mission is to 10x the quality of life. Our measure for doing this is ensuring that every individual who experiences Eden has a 10x experience.We believe that our Customer Success Team plays the most pivotal role in ensuring we achieve our mission.The Customer Success Team manages each customer through their life cycle with a blend of b

ResponsibilitiesCustomer Service ResponsibilitiesManage incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer s