Jobs In Lagos Mainland

JobOverviewWe are seeking a motivated and customer-focused individual to join our E-commerce team as a Customer Service Representative. As the first point of contact for our online customers, you will play a crucial role in delivering exceptional service and ensuring a positive shopping experience. If you are passionate about helping customers and

Job Description Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective wa

of a Customer Service Representative (Inbound Agents) in Lagos.ResponsibilitiesMaking Inbound and Outbound callsEnsuring that customers are satisfied with products or servicesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a client’s or customer’s questionsEscalating

convince customers and close sales over the phone? We are currently seeking passionate individuals with a flair for sales and marketing to join our telesales team in Ojodu Berger, Lagos. As a Telesales Representative, you will be responsible for making outbound calls to potential customers and convincing them about our products.Key Responsibilities

To receive and handle all customer inquiries presented via phone and provide the necessary support required concerning M-KOPA customer account or product(s) to achieve overall positive customer satisfaction through first-call resolution.Key RequirementsReceive and handle all telephonic customer inquiries.Ensure all customer-related issues or querie

service team sales targets.Ensuring First Call Resolution of Customer Complaints and Escalation by handling customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.Take the extra mile to engage customers.Follow communication procedures, guidelines, and policies.Job SummaryBuild sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools like CRM ,etcCapturing and documentation of interaction with all customers including contact phone number, email address, and any other customer dat

Job Description:As a Client Service Representative, you will play a pivotal role in ensuring the satisfaction and retention of our esteemed clientele.Your primary responsibility will be to effectively manage client relationships, providing exceptional service and guidance to help them achieve their goals.You will serve as a point of contact for cli

ResponsibilitiesDeal directly with customers either by telephone, electronically or face to faceRespond promptly to customer inquiries and complaintsObtain and evaluate all relevant information to handle product and service inquiriesProvide pricing and delivery informationProcess orders, forms, applications and requestsKeep records of customer inte

About the Role:As a Tele Sales Personnel at Norak Tech, you will be at the forefront of our client engagement efforts. You'll have the unique opportunity to:Connect with potential clients: Utilize your excellent communication skills to reach out to prospective clients via phone and email.Present software solutions: Showcase our range of innovative

service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage c

to the customer.Generate sales leads for our clients.Maintain a record of all the tasks undertaken and submit it to the higher management.REQUIREMENTSBachelor’s Degree in any discipline. High School Diploma with relevant experience will also be considered.2+ years of experience as a Sales Representative or Front Desk Representative or related rol

phone calls. Generate sales leads. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools. REQUIREMENTSMust possess relevant experiencesMETHOD OF APPLICATIONInterested and qualified candidates should send their

ResponsibilitiesManage large amounts of incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team targ

RequirementsCandidates must be graduates from any reputable Nigeria University or Polytechnic with 2 - 3 years relevant work experience.RemunerationAttractive Salary.

Role DescriptionThe HR Representative will assist in providing human resource support for the firm.The selected individual will directly report to the Head of HR.This role will be responsible for end-to-end human resources work including recruitment, training facilitation, employee relations, management consulting, metrics reviews, and all applicab

individuals with a flair for sales and marketing to join our team in Lagos, as a Telesales Representative (Intern). The key mission of this job is to contribute to the company's top-line success by expanding our existing lending products through Lagos and other areas in Nigeria.Key responsibilities:Contact potential or existing customers to inform

Job DescriptionHelp customers with complaints and questionsGive customers information about products and servicesTake orders, and process returns.Manage incoming calls and customer service inquiriesIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interact

departmental sales strategies to meet and/or exceed individual monthly and quarterly quotas.Gather Customer service-related data, carry out sales analysis and relevant surveys periodically.Keep proper records of customer interactions and transactions.Schedule and follow through on calls with prospective clients and current customers.Maintain a posi

Job DescriptionThe individual will be responsible for:maintaining relationships with existing company clientsUpdating the produce list on a weekly basisSending the updated list to clients via email and WhatsAppProcessing orders for deliveryFollowing up with clients if orders are not being received as expectedCoordinating with the crop management an

work experience as a Retail Sales Representative, Sales Associate or similar roleUnderstanding of retail sales processFamiliarity with consumer behaviour principlesKnowledge of inventory stocking proceduresBasic math skillsTrack record of achieving sales quotasExcellent communication skills, capable of building trusting relationshipsAbility to perf